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"the hotel's tea-themed lobby and tranquil setting appealing, and the check-in was efficient. However, they noted a contrast in friendliness between front office staff and service attendants, specifically praising a tall male staff member with glasses. The room lacked hanging space, had limited amenities (2 biscuits, 2 tea bags, no coffee), a malfunctioning automated toilet, and non-functional Netflix. The centrally controlled AC had only an on/off setting, the bed was too firm, and the pillows too soft, leading to sleepless nights. Morning noise from housekeeping was also an issue. Breakfast tasted good, with commendable noodle and dumpling options, but the dining room's aesthetic was disliked. The small, glass-enclosed fitness center had outdated cardio machines, no AC, towels, or water. The visually appealing pool had restricted hours, and the guest was dissatisfied with a late afternoon incident where a staff member impolitely asked them to leave or pay NTD300 without prior notification. While the hotel exterior was well-maintained, some outdoor furniture and lighting were in disrepair and posed safety concerns."

"Good location to stay for going to the palace museum."

"This place was unexpectedly amazing. HI Express are usually good, but this was amazing. King bed room was so big! Huge ceilings, great lighting, had a sofa, chair, little stool that you can also take out onto the balcony - which is also amazing to chill on. They even have 100 channels of TV which actually works unlike most places. Nice and clean bathroom, good soap, iron, kettle and a good-sized mini fridge too. Oh, and the slippers are plush amd comfy. Breakfast had a good selection and clean. At the time of writing there was free ice cream from 9am-9pm on the first floor. Honestly can't say enough postive things about this place. Super nice staff too."

"Very nice for everything. You must come and visit firefly on April."

"Very reasonably price"

"Excellent location. Spacious room with a little sofa, coffee table and tv. The location is very near the station which makes it easy to locate."

"For travelers seeking an “authentic” Alishan experience, this local hostel offers a great deal. It lacks many of the amenities that tourists accustomed to Western lodgings will miss, but it is well-situated in the small township of Longtouping and is a great value for the area. Longtouping is on the bus route to Alishan national recreation area, about an hour further up the mountains. It is close to Shizhuo to the north, where you’ll find restaurants and tea shops, and Eryanping to the south, where a worthwhile trail begins. Our room was spacious as was the bathroom. The only less than ideal feature were the mattresses, which we found too hard; they also sat right on the wooden floor. The includes breakfast buffet was excellent and featured unique (and delicious) items such as steamed oolong bread and oolong tea baked bread. The proprietors were friendly and extremely helpful with suggestions. We managed our visit without a car, although we did hire a taxi for a full day of touring to Fenqihu, Shizhuo, and other sights. "

"south urban hotel provided everything that we needed - spacious, beautiful, and clean rooms, as well as a breakfast buffet and easy access to the city of chiayi. thank you so much!"

"Overall a very nice place"