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"All was well, but they just need to provide more training to bar tenders and servers."

"This mountain resort is in a beautiful area conveniently located near Los Pueblos Mágicos of Hidalgo. We stayed in the basic room as the others were quite expensive and the room was very basic. No AC and the only ventilation is the windows. The area houses ducks and chickens as well as other forest animals and can get quite noisy early in the AM. They have several pools with one being exceptionally warm and comfortable. They have an amazing Tobogán or super long enclosed pool slide which was awesome and a Tirolsea (zip line) which we did not use. The restaurant was good and reasonable. When we arrived there was almost nobody there and the next afternoon a few bus loads of kids arrived and the place turned into a zoo for the afternoon. Good thing we got our swim in early. No washcloths were available and the maid took my extra floormats that I requested. Super friendly staff. Be aware, the town nearby closed down early on weekdays including restaurants. We were forced to eat at the resort's restaurant and it turned out to be pretty darn good."

"El fin fue increíble muchas cosas que hacer cerca como los prismas basálticos. La hacienda muy bonita y con una historia muy interesante, nos tocaron cuartos recién remodelados asi que muy bien. La comida deliciosa y la atención del staff excepcional. Recomiendo ampliamente "

"A beautiful setting with top class amenities. A great place to experience the history of this part of Hidalgo."

"Nice hotel needs upgrades I think the carpet is old and smell just a little old But everything else was good and the restaurant was nice and clean Really good hotel ! The price was a little bit higher "

"Muy bonitos paisajes y muy tranquilo"

"dont have time for ths"

"Nice "

"Excelente servicio, todos muy amables, lo único que no nos gusto es que la alberca no es climatizada"