GuestHouse Eugene Springfield

2.5 star property
Adults-only hotel with a seasonal outdoor pool and a 24-hour front desk

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for GuestHouse Eugene Springfield

Exterior
Reception
Business center
Standard two queen | Hypo-allergenic bedding, desk, blackout drapes, free WiFi
King kitchenette with sleeper sofa | Living area | Flat-screen TV

Reviews

6.0 out of 10

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Room options

About the neighborhood

Map
3350 Gateway St, Springfield, OR, 97477

What's nearby

  • The Shoppes at Gateway - 10 min walk
  • Riverbend Hospital - 3 min drive
  • University of Oregon - 6 min drive
  • Autzen Stadium - 6 min drive
  • Matthew Knight Arena - 8 min drive

Getting around

  • Eugene Station - 11 min drive
  • Mahlon Sweet Field Airport (EUG) - 14 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Dutch Bros Coffee - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Noodles & Company - ‬15 min walk
  • ‪Panda Express - ‬2 min walk

About this property

GuestHouse Eugene Springfield

Property highlights
Near University of Oregon, GuestHouse Eugene Springfield provides everything you need. Guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A 24-hour front desk and a vending machine
Room features
All 143 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with rainfall showers and tubs or showers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Breakfast available for a fee

Things to do

  • Seasonal outdoor pool

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 250.00 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25.00 per room (roundtrip)
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal outdoor pool opens in June
Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

GuestHouse Inn Eugene Springfield Hotel
GuestHouse Inn Eugene Hotel
GuestHouse Inn Eugene Springfield
GuestHouse Inn Eugene
Shilo Inn Eugene Springfield Hotel Springfield
GuestHouse Eugene Hotel
Springfield GuestHouse Eugene Springfield Hotel
GuestHouse Eugene Springfield Hotel
GuestHouse Eugene
Hotel GuestHouse Eugene Springfield
Hotel GuestHouse Eugene Springfield Springfield
GuestHouse Eugene Springfield Springfield
GuestHouse Inn Suites Eugene / Springfield
Shilo Inn Hotel Suites Eugene
Eugene Springfield Springfield
GuestHouse Eugene Springfield Hotel
GuestHouse Eugene Springfield Springfield
GuestHouse Eugene Springfield Hotel Springfield

Frequently asked questions

Does GuestHouse Eugene Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

Is GuestHouse Eugene Springfield pet-friendly?

Yes, GuestHouse Eugene Springfield allows dogs (limit 2 total). There's a fee of USD 25.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at GuestHouse Eugene Springfield?

Self parking is free at this property.

What time is check-in at GuestHouse Eugene Springfield?

Check-in begins at 3:00 PM.

What time is check-out at GuestHouse Eugene Springfield?

Check-out is at 11 AM.

Does GuestHouse Eugene Springfield provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25.00 per room applies.

Where is GuestHouse Eugene Springfield located?

Situated in Springfield, this hotel is 0.5 mi (0.8 km) from The Shoppes at Gateway and 3 mi (4.8 km) from University of Oregon. PeaceHealth Sacred Heart Medical Center at Riverbend and Eugene Health Center are also within 1 mi (2 km).

GuestHouse Eugene Springfield Reviews

Reviews

6.0
Rating 10 - Excellent. 141 out of 1002 reviews" "
Rating 8 - Good. 249 out of 1002 reviews" "
Rating 6 - Okay. 203 out of 1002 reviews" "
Rating 4 - Poor. 196 out of 1002 reviews" "
Rating 2 - Terrible. 213 out of 1002 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

4/10 Poor

Michelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very nasty in the halls, looks like a hang out spot for party goers and the night staff at night. Too many people out in parking area hanging out. Rooms need better cleaning.

4/10 Poor

David

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
front desk very friendly and helpful but property was getting ready to close and was in disrepair. Dirty, and appeared that it had some long-term renters. Also appeared homeless people were using the parking lot and stair wells. Shouldn't be on Expedia.
Stayed 1 night in Nov 2022

4/10 Poor

Jesse

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

James

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived at the property we considered it what you would call a bait and switch. What it looks like in the picture is not at all what it looks like when you arrive. The location is dirty and filled with people who are obviously living in the rooms rather than short term stay vacationers. There are broken down vehicles in the parking lot and garbage everywhere. The worst part is the U-Haul truck that is literally stuck in the front entrance because it hit one of the support beams for the lobby entrance cover and, from what the front desk told us, has been there for a month! We were not able to check in because we were a little early and lucky we were because we decided to look for another place to stay. We found a different hotel and decided it would be better to share a room than stay in separate rooms at this location.
Stayed 1 night in Nov 2022

4/10 Poor

JOSEPH, Eagan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property looked like it was built in the '70's and hasn't been updated. Woke up to a homeless guy in the hallway right next to my room. Duck's home football game weekend so the rates were incredibly over-priced. I would drive to Portland before I would stay here again.
Stayed 1 night in Oct 2022

2/10 Terrible

Mary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
They need to close for remodeling already
We ended up requesting a refund. There was rat droppings in the bathroom and main room. Nope- not staying there. The women working are super nice and very apologetic. It isn’t their fault. Most of the rooms are occupied by long term tenants and the vibe of the hotel is a bit sketchy. The hotel is closing for remondeling in December so they’ve let the place go. They need to close already. Don’t stay there!!!
Stayed 2 nights in Oct 2022

2/10 Terrible

Jean Marie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The facility was in exceptionally poor condition, our room assignment was smelly (Smoke) and the furnishings were dank and gross. It appeared that there was an on-going renovation but overall, the space was unacceptable. We only stayed one of our two scheduled nights.
Stayed 2 nights in Oct 2022

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If you can, stay somewhere else. Very sketchy. Room was filthy. All the security locks on the inside of the door had been ripped off the wall. Parking lot filled with excrement and debris.
Stayed 1 night in Oct 2022

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here.
Dirty, broken down hotel. Pool obviously not used for years. Heavy smell of industrial strength disinfectant in hallways and rooms. Filthy carpets. Don’t stay here.
Stayed 1 night in Oct 2022

2/10 Terrible

ralph

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is being demolished by the owner, and is in an advanced state of disrepair. We did not stay and the kind staff folks gave us a full refund. The large entrance awning is being held up by a uhaul truck because it has collapsed, and we were told by staff no maintenance is being done any longer. The owner is still listing this as it was when it was a well maintained facility, and it's a complete misrepresentation of the true nature of the property
Stayed 1 night in Oct 2022

2/10 Terrible

Kristi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. This place is scary. It is filthy, unsafe, noisy, and should be condemned.
Stayed 1 night in Oct 2022

2/10 Terrible

Erin

Stayed 2 nights in Oct 2022

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities
After arriving we chose not to stay there. A U-Haul truck had run into the office overhang so I had to enter from the side hallway. Apparently there are people living in the rooms monthly… and the room was dirty
Stayed 1 night in Oct 2022

4/10 Poor

George

Stayed 3 nights in Oct 2022

2/10 Terrible

Roger

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived, we could not use lobby entrance because a uhaul had crashed into the overhead portico and yellow tape surrounded the front entrance. The inside and outside doors did not close properly. There were many transient individuals loitering everywhere. We were told by front desk that the property was being demolished in 3 months leading me to believe this property was likely a temporary homeless shelter. The description on Expedia website was nothing like what we expected or experienced. We have never felt so unsafe at a property booked through Expedia in all our lives.
Stayed 1 night in Oct 2022

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, property conditions & facilities
Garbage every where, 10 min of running water to get any hot water to my room, TV was unwatchable (bad cable connection) and I had to clean the room AC unit so I could breathe. I do not recommend this place to anyone, not even the homeless.
Stayed 4 nights in Oct 2022

2/10 Terrible

Hyunja

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hallway was really dirty bad smells and no clean microwave in the room etc...
Stayed 1 night in Oct 2022

2/10 Terrible

Eric

Stayed 2 nights in Sep 2022

2/10 Terrible

Brandi

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
This place is a DUMP! My family and I were given a room that smelled like marijuana, dog droppings, urine/cigarettes. After changing rooms, multiple times, we finally settled on the 3rd one. The smell of dog droppings and urine in the hallways made me nauseous. It was dirty, inside and out. People were hanging outside by the entrance to our rooms, which made me feel unsafe. We never got ANY room service AT ALL! The only good I can say about this place is that the staff were very nice. Whoever owns this property needs to give a TOTAL revamp, inside and out! If I had not prepaid for this, I would have left and paid double, even triple to stay at another place.
Stayed 5 nights in Sep 2022

2/10 Terrible

David, Tualatin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy room, exposed wiring, garbage in the hall. Person in front of us at check in was reporting break in and theft, person behind us said someone else was sleeping in their room. Door next door appeared to have been kicked in. We couldn't stay after seeing room and condition of property.
Stayed 1 night in Oct 2022

4/10 Poor

Debbie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't Stay Here
I would not recommend this hotel. The room was huge, but the main lamp did not work and I literally had to screw the lightbulb in and out to get it on and off. There was dog vomit in the hallway for the entire week I was there. Part of the hotel is residential and that area was a little scary. Although I requested a 1st floor room a month before my trip, because I was having surgery. Unfortunately, my request was denied and I was on the 2nd floor with no elevator. This meant I was in pain all week. In addition, there was supposed to be a shuttle from the airport. I supplied all of the information, but no one showed up. They were supposed to have a pool, but it was green and non-functioning. It was adult only, but I believe it would be illegal to allow children there. If I hadn't prepaid for this visit, I would have changed hotels immediately.
Stayed 6 nights in Sep 2022

4/10 Poor

pam

Disliked: Cleanliness, property conditions & facilities
Filthy!! Had to wipe coffee and crumbs off table…floor not vacuumed. Lots of people working, it seemed, but mostly playing grab ass.
Stayed 1 night in Oct 2022

4/10 Poor

Jonathan

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The property was run down and smelly. The staff was no where to be found one time and sleeping on a couch another time I needed assistance.
Stayed 1 night in Oct 2022

2/10 Terrible

Scott

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place sucks!!!
Hotel Sketch. Don’t bother. Horrible in so many ways!
Stayed 1 night in Oct 2022

2/10 Terrible

Kenneth

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty property broken down cars Horrible
Stayed 3 nights in Sep 2022