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"This hotel was very clean. The staff was nice and welcoming. The check in/out process was easy and fast. The continental breakfast was one of the best I've had, and they had complimentary coffee, tea, and cookies throughout the day near the front desk. I did not have time to check out the pool area. The beds were comfortable, and we had a mini fridge and microwave in the room. It is a short ride to downtown Grand Rapids, so a good location for our trip. Would definitely stay here again!"

"A little hard to figure out where to park to check in, but after that it was good. Also, had a little difficulty getting out of the garage. Front desk said our card was good until 6, but we couldn’t get in the hotel doors with it to get to the parking garage, so we walked up the ramp, then parking was charged to our room, but the key card wouldn’t open the gate. We had to call someone and eventually got thru after giving room number and name. "

"The room was very clean and had a very well equipped kitchenette. Front desk staff was friendly and professional. Check in went smoothly. Safety was ensured with key entry to doors as well as elevators. "

"We were very comfortable. The evening receptionist was very friendly and helpful."

"Friendly Staff and clean room. I would stay here again."

"Stayed at the Amway for one night as we were going to a concert at the Vanandel arena. Upon check in, I asked if they had any upgrades as this was our first stay at this hotel. The clerk at the desk gave us an absolute beautiful upgrade with the view of the Grand river, a Jacuzzi bathtub in a king suite. It was beautiful. This place was very quiet and convenient to walking to the concert. Staff was very considerate and the Wolfgang Puck bar/restaurant provided a good cocktail at the end of the evening. Definitely would stay here again."

"I was easy to get to, check-in was easy, the room was spacious and clean. Check-out was easy, and all of the staff we encountered were very helpful and gracious."

"Nice location based on what we were going to do. It was a little difficult to find. The pillows weren’t great but the beds were nice. Basic continental breakfast."

"Overall, loved our stay at White Pines Inn & Suites. Reception is always friendly and willing to help in any capacity. The pool is such a great plus for our family! Definitely recommend. "