Cottages in Sikkim

"Worst hotel and rudest customer service in 25 years We were wrongfully charged for meals for an extra guest ! The hotel at Pelling said they couldn’t do anything abt it. So I called and emailed the Elgin main customer service at Kolkata couple of times. They were extremely rude, and hung up on me the first time, just after 3 minutes. I called hotels.com requesting a refund of the extra charges. Hotels.com agreed with us but the Elgin (Ms. Sonali) denied us any refund. I emailed the Elgin but they simply did not respond. Don’t book this hotel - we got NO view of the Kanchenjunga. Many hotels in the area falsely claim to offer views of the Kanchenjuna. "

"MS. VANDANA AND MR. PANDAY'S OUTSTANDING SERVICE"

"Very humble and cooperative staff Jeena and Aman. Made our stay memorable. A surprise room decoration & cake was arranged by hotel for our anniversary. Convenient & clean. "

"For one night stay was okay but encountered bugs in the room, which staff took care of it! Bathroom don’t have full covering door so water spills out in supposed to be dry area."

"Enjoyed the stay"

"A beautiful heritage property located in a walkable, partial steep walk to pedestrianised shopping area with bars and restaurants, amazing views all around. Expect minor property age related issues and facilities. Excellent service from local based employees. Good food and lovely and friendly people."