Search Chalets in Sertão do Taquari

"Great breakfast!"

"Everything!"

"First, on the day we arrived, that night we had to change rooms because the bath tub was leaking water all over the bathroom floor. Also, the toilet lid was broken, the air conditioning had a loud noise and wasn’t cooling property. On the second room, the same happened with the air conditioning. The hotel was poorly staffed and several times, the excuse was: “right now, we have no concierge or hostess or bellboy”. Also I speak for languages fluently (spanish, english, italian and french) and many times we had to wait for the staff to find someone that spoke one of those languages. The last night, we had to go to bed without having dinner because we ordered room service and they said that food would arrive in 15mins. One hour passed and I called to see the status of our order and the person said that he couldn’t comply with out order because he couldn’t prepare the food because the kitchen was getting maintenance. If I hadn’t called no one would have let us know. It was a time to relax and enjoy as a couple in a luxury resort but it felt more like a resort that is about to close or go bankrupt. So sad to see such a beautiful place give their clients that poor customer service. "

"Beautiful hotel. Great pool and breakfast. Perfect location and avle to walk everywhere."

"Beautiful Pousada in excellent condition, in the center of Paraty. Parking next to the Pousada in a safe place. Friendly and helpful staff. Excellent breakfast."

"The staff was very good to work with. Food exceptional!!!"

"Très jungle, dans les périodes de pluie pas l’idéal.."

"Very nice place and the owner and stuff also very helpful very close to town center very clean and breakfast was wonderful"

"The location was the only thing good. All the rest was below mediocre. Breakfast very poor, the room was dirty with walls full of stains and mold. The bed clothing in doubtful conditions."