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"Good experience. Staff is extremely good and supportive. Great experience for kids"

"spa"

"This hotel was great to stay in. The room was very spacious with tatami mats and two areas to sit down and relax/work on computer including a nice couch with a table and desk with a chair. The bed was very comfortable, the restaurant was delicious, and the spa was amazing. I had a great stay here."

"good"

"Very good service and food is really amazing"

"This hotel is fairly old-fashioned, but that’s what makes it unique. Despite the fairly decent condition of the room and the smell of smoke, it was alright. The con is we have to walk uphill to the bus terminal. "

"This ryokan was lovely- all the staff were so accommodating and made us feel very special! The ryokan itself is dainty and pleasant. There was public Onsens for women’s and men’s separate (in the women’s there was 1 indoor and 1 outdoor public Onsen with shower room inside). You can also book a private Onsen when you arrive - they have 45 min time slots for 3000 yen! Also very quick walk to Yubatake and the bus station! Would recommend"

"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."

"Every staff member was very professional and helpful, snacks were great and the private and public onsen was lovely!"