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"Great Costumer service!"

"Loved the pool and welcome gifts ( fruit plate/ cheesecake), very comfortable room and nice staff "

"Unbelievable hotel and staff. Would highly recommend. Valet parking was a plus. "

"The only issue was with the lack of a wake up call on my first day when I had a morning tour planned. Neither of the two I requested went through. However, I am in a Portuguese speaking country and was not equipped to request a wake-up call in that language. The one staff member was not able to understand me, so I noted the next time I asked for a call, she wrote an hour later down- when I noted it, and wrote the correct time, she had another staff member aid me and we were able to communicate effectively and she addressed my concerns and called the tour company to assure I would be picked up. Breakfast was filling and worth it!"

"Happy that we stayed at this property. It was as pictured and advertised. There was a hiccup at check-in, so probably best to contact them with exact flight details to ensure someone is there to receive you. Very charming space, and location worked out great for us. Breakfast is offered, and offering is great and sufficient. Highly recommend."

"Beautiful and helpful staff- very friendly and clean"

"Just beautiful! The staff was friendly and attentive. We would definitely come back and would highly recommend."

"Wonderful greeting on check in. Unique room that we enjoyed."

"We spent a fantastic week at Casa das Palmeiras — we loved the small inn feel — beautiful decor and thoughtful touches and warm welcomes — and the great central location. We could walk to any number of cafes, restaurants and shops yet our room was quiet and calm in the evenings for a great night's sleep. Everyone we interacted with was so kind and helpful. Our very early flight meant we missed the last day of exceptional breakfasts — but there was a to-go package waiting for us with treats and juice boxes. Great amenities — extra towels for showers after visiting the iron-rich geothermal pools, that incredible breakfast!, and always available cofffee — were much appreciated. This was a perfect place to launch into adventures around São Miguel and return to comfort each night. "