Search Hostels in Santa Teresa

"Terrible! The bad: 1) Itching & hives due to BED BUGS (took pic of one in the morning & called the housekeeper who took a pic too). 2) Rough bedsheets. 3) It was not clear before booking that check in was until 11:00 pm. I found out reading the email confirmation. I called twice in the afternoon and there was no answer. 4) I called again a few times closer to our arrival time to let them know we were still coming to make sure they did not leave before we arrived since payment was only at...

"Pesimo el servicio en cuestion servicios agua fria, higiene, falta de toallas, camas muy incomodas, muebles viejos y el costo muy elevado para el servicio que ofrecen"

"Horrible. Reserve a través de ustedes un hotel que ya no estaba ni en funcionamiento."

"Dado el tipo de alojamiento que es, no se puede tener mucha privacidad, ya que tanto tú escuchas el ruido exterior, como tú puedes ser escuchado. No nos entregaron jabón ni shampú y las toallas están muy viejas. Fuera de eso, el establecimiento está bastante bonito y cómodo, en una zona céntrica y bien ubicada. Dan un ligero desayuno, el cual se acaba pronto y hay que levantarse temprano."

"it was good"

"Communication was great with the owners/managers. Olga was exceptionally helpful. Our room, however, was not pleasant. No hot water in the kitchen. No hot water in the bathroom sink plus faucet handle fell off. No shower curtain until we asked for it. Broken toilet roll holder. Handwritten notes asking for maid tip (no service ever) and also to take care of trash (no bags provided), Mop bucket left in room with mop in it. My sister got locked in her room as the door lock jammed. Freezing room....

"Excellent service. Easy to communicate with the owner, who was very flexible and helpful. The property is new, very well appointed and pleasingly decorated. The kitchen had everything we needed and was cleaned for us daily. It was a joy to stay at this place for 3 days."