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SureStay Plus by Best Western San Antonio Fort Sam Houston

2.5 star property
San Antonio hotel in Park Village with free breakfast and 24-hour fitness center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for SureStay Plus by Best Western San Antonio Fort Sam Houston

Exterior
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Reception
Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • GymGymGym
  • Parking includedParking includedParking included
  • Pet friendlyPet friendlyPet friendly
  • LaundryLaundryLaundry
The price is SAR 294
SAR 334 total
includes taxes & fees
Jun 24 - Jun 25

Explore the area

Map
6900 N Interstate 35, San Antonio, TX, 78218
  • Popular LocationBrooke Army Medical Center7 min drive
  • Popular LocationFrost Bank Center9 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)10 min drive
  • Popular LocationSan Antonio Zoo and Aquarium10 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

The floors in the room were very dirty. The first room that I got the door didn’t even lock you could just push the door...
Christopher
Jun 10, 2024

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized refrigerator/freezer
TV
Renovated in 2019
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Exterior

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.7/10 Excellent

Highlights

Air conditioning
Heating
Full-sized refrigerator/freezer
TV
Renovated in 2019
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized refrigerator/freezer
TV
Renovated in 2019
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4/10 Good

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized refrigerator/freezer
TV
Renovated in 2019
Blackout drapes/curtains
Sofa bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized refrigerator/freezer
TV
Renovated in 2019
Blackout drapes/curtains
Sofa bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Full-sized refrigerator/freezer
TV
Renovated in 2019
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the neighborhood

San Antonio

SureStay Plus by Best Western San Antonio Fort Sam Houston is located in Park Village, a neighborhood in San Antonio, and is in a shopping district and near the airport. Alamo and San Antonio Majestic Theater are cultural highlights, and travelers looking to shop may want to visit North Star Mall and Pearl District. Check out an event or a game at Frost Bank Center, and consider making time for San Antonio Zoo and Aquarium, a top attraction not to be missed.
Visit our San Antonio travel guideOpens in a new window

What's nearby

  • Morgan's Wonderland - 6 min drive
  • Brooke Army Medical Center - 7 min drive
  • Frost Bank Center - 9 min drive
  • San Antonio Zoo and Aquarium - 10 min drive
  • Alamodome - 12 min drive

Getting around

  • San Antonio Station - 11 min drive
  • San Antonio International Airport (SAT) - 10 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Whataburger - ‬16 min walk
  • ‪Taco Cabana - ‬17 min walk
  • ‪Dutch Bros Coffee - ‬17 min walk
  • ‪Las Palapas - ‬2 min drive

About this property

SureStay Plus by Best Western San Antonio Fort Sam Houston

Hotel near Frost Bank Center
Free continental breakfast, laundry facilities, and a 24-hour gym are just a few of the amenities provided at SureStay Plus by Best Western San Antonio Fort Sam Houston. Free WiFi in public areas, with speed of 25+ Mbps, and a 24-hour business center are available to all guests.
Other perks include:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • A computer station, multilingual staff, and ATM/banking services
  • A 24-hour front desk, coffee/tea in the lobby, and an elevator
  • Guest reviews say good things about the helpful staff
Room features
All 66 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like desk chairs and WiFi. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and full-sized refrigerators/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Full-sized refrigerator
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 48
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Cleaning fee: USD 150 per accommodation, per week (varies based on length of stay)

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and other events) are allowed on site
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal outdoor pool opens in May
Pool access available from 10:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SureStay Plus by Best Western San Antonio Fort Sam Houston Hotel

Frequently asked questions

Does SureStay Plus by Best Western San Antonio Fort Sam Houston have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is SureStay Plus by Best Western San Antonio Fort Sam Houston pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at SureStay Plus by Best Western San Antonio Fort Sam Houston?

Self parking is free at this property.

What time is check-in at SureStay Plus by Best Western San Antonio Fort Sam Houston?

Check-in begins at 3:00 PM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Plus by Best Western San Antonio Fort Sam Houston?

Check-out is at 11:00 AM. Late check-out is available for USD 25.00 (subject to availability).

Where is SureStay Plus by Best Western San Antonio Fort Sam Houston located?

Located in Park Village, this hotel is 2.3 mi (3.7 km) from Joint Base San Antonio and within 6 mi (10 km) of Morgan's Wonderland and Brooke Army Medical Center. Marion Koogler McNay Art Museum and Alamo Quarry Market are also within 6 mi (10 km).

SureStay Plus by Best Western San Antonio Fort Sam Houston Reviews

Reviews

6.8
Rating 10 - Excellent. 140 out of 448 reviews" "
Rating 8 - Good. 107 out of 448 reviews" "
Rating 6 - Okay. 72 out of 448 reviews" "
Rating 4 - Poor. 49 out of 448 reviews" "
Rating 2 - Terrible. 80 out of 448 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Traveled with family and small children, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floors in the room were very dirty. The first room that I got the door didn’t even lock you could just push the door open. The lighting was very horrible In the room as well. Over all very dissatisfied with my stay I will never stay there again. Sorry but true
Stayed 1 night in Jun 2024

6/10 Okay

Renee

Traveled with partner
Disliked: Property conditions & facilities
Old hotel. Needs some TLC. Pillows lumpy. Room was spacious and clean. Area did not look safe to walk around in. Would not stay here again
Stayed 3 nights in Jun 2024

6/10 Okay

Charles

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
This hotel is in the hood and business area , also they charge a room fee as a deposit and upon leaving the will check room and maybe return fee still waiting on me refund.
Stayed 1 night in Jun 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking and pet friendly!
Stayed 2 nights in Jun 2024

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is ok. First room ac, bedroom lights and bathroom vent didn’t work. They moved us to another room. Our room faced the direction of the freeway and train tracks. So there was that kind of noise at night. Staff is friendly
Stayed 2 nights in May 2024

6/10 Okay

Amanda

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
The rooms were nice but the staff was not helpful and at times, rude. Particularly a front desk staff woman that we checked in with.
Stayed 3 nights in May 2024

6/10 Okay

Melissa Lynn

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This hotel is old and is showing definite signs of needing some TLC. The hotel was clean although in disrepair. The Pool was in great shape, the continental breakfast wasn't the greatest and super bland. Over all we would stay here again as the price was decent and the beds were comfy, it was central to every where we wanted to go. I just want to warn people that this is NOT a super nice hotel and you get what you pay for - it was cheap so we didn't expect much.
Stayed 4 nights in May 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Anabely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Jacob

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty, exercise room consisted of an elliptical, 3 dumbbells and a broken treadmill.
Stayed 1 night in May 2024