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Hyatt Ziva Riviera Maya - All Inclusive

4.5 star property
Luxury property on the beach, with 9 outdoor pools

Choose dates to view prices

Photo gallery for Hyatt Ziva Riviera Maya - All Inclusive

9 outdoor pools, cabanas (surcharge), pool umbrellas
10 restaurants, Asian cuisine
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
5 bars/lounges, 3 poolside bars, swim-up bar
10 restaurants, Asian cuisine
This all-inclusive beachfront resort offers relaxation and adventure. Enjoy Pilates, kayaking, or the free water park. With ten unique restaurants, a spa with deep-tissue massages, and impressive pools, it's perfect for families.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Pet friendly
The current price is SAR 1,002
SAR 1,002 total
includes taxes & fees
10 Sep - 11 Sep

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 34 of 34 rooms

View all photos for Water Park View Family Junior Suite King

1 bedroom, premium bedding, minibar, in-room safe

Water Park View Family Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed

View all photos for Water Park View Family Junior Suite Double

1 bedroom, premium bedding, minibar, in-room safe

Water Park View Family Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Ocean Front Junior Suite Pool View King

1 bedroom, premium bedding, minibar, in-room safe

Club Ocean Front Junior Suite Pool View King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean Front Junior Suite Pool View Double

1 bedroom, premium bedding, minibar, in-room safe

Club Ocean Front Junior Suite Pool View Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool View King

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Pool View King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Pool View Double

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Pool View Double

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Tropical View Junior Suite Double

1 bedroom, premium bedding, minibar, in-room safe

Tropical View Junior Suite Double

8.6 out of 10
Excellent
(29 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite King

8.4 out of 10
Very good
(22 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Tropical View Junior Suite King

1 bedroom, premium bedding, minibar, in-room safe

Tropical View Junior Suite King

7.8 out of 10
Good
(18 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Master Suite

1 bedroom, premium bedding, minibar, in-room safe

Club Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean Front Master Suite

1 bedroom, premium bedding, minibar, in-room safe

Club Ocean Front Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Front Junior Suite King

1 bedroom, premium bedding, minibar, in-room safe

Ocean Front Junior Suite King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Front Junior Suite Double

1 bedroom, premium bedding, minibar, in-room safe

Ocean Front Junior Suite Double

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Junior Suite King

1 bedroom, premium bedding, minibar, in-room safe

Ocean View Junior Suite King

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

1 bedroom, premium bedding, minibar, in-room safe

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Roof Top Master Suite

1 bedroom, premium bedding, minibar, in-room safe

Club Ocean View Roof Top Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Dining table
Smart TV
Renovated in 2021
Separate bedroom
Premium bedding
Ceiling fan
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Ocean View

  • 64 sq m
  • Ocean view
  • Sleeps 4

View all photos for Suite Junior with Garden View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Garden View

  • 62 sq m
  • Sleeps 4

View all photos for Suite Master

1 bedroom, premium bedding, minibar, in-room safe

Suite Master

  • 128 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Ocean View

  • 64 sq m
  • Ocean view
  • Sleeps 4

View all photos for Suite Junior

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior

  • Sleeps 3

View all photos for Suite Junior with Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Ocean View

  • 64 sq m
  • Ocean view
  • Sleeps 4

View all photos for Suite Master with Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Suite Master with Ocean View

  • 128 sq m
  • Ocean view
  • Sleeps 4

View all photos for Family Suite -5 guests- Junior with Pool View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Family Suite -5 guests- Junior with Pool View

  • 62 sq m
  • Sleeps 5

View all photos for Suite Junior with Pool View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Pool View

  • 64 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Ocean View

  • 64 sq m
  • Ocean view
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior with Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 4

View all photos for Suite Master with Ocean View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Master with Ocean View

  • 102 sq m
  • Ocean view
  • Sleeps 2

View all photos for Suite Junior with Garden View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Garden View

  • 62 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Ocean View

  • 64 sq m
  • Ocean view
  • Sleeps 4

View all photos for Suite Junior

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior

  • Sleeps 4

View all photos for Family Suite -5 guests- Junior with Pool View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Family Suite -5 guests- Junior with Pool View

  • 62 sq m
  • Sleeps 5

View all photos for Suite Junior with Pool View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior with Pool View

  • 64 sq m
  • Sleeps 4

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  • Hot Tub
  • Breakfast included
8.6 out of 10, Excellent, 1,307 reviews
The price is SAR 1,089
SAR 1,089 total
includes taxes & fees
21 Sep - 22 Sep
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About the neighborhood

Located in Puerto Morelos, Hyatt Ziva Riviera Maya - All Inclusive is on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at El Rey Polo Country Club. Explore all the area has to offer with ziplining, ecotours, and mountain biking.
Visit our Puerto Morelos travel guideOpens in a new window
Map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 7 min drive - 3.6 km
  • Crococun Zoo - 8 min drive - 4.9 km
  • Ojo de Agua Beach - 10 min drive - 6.4 km
  • Puerto Morelos Town Square - 10 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Swim Up Bar - ‬16 min drive
  • ‪Market Cafe - ‬16 min drive
  • ‪Mike's Coffee - ‬16 min drive
  • ‪Sensai - ‬16 min drive
  • ‪Villa Marina - ‬17 min drive

About this property

Hyatt Ziva Riviera Maya - All Inclusive

Luxury all-inclusive property remodeled in 2021 and located near Puerto Morelos Beach
Consider a stay at Hyatt Ziva Riviera Maya - All Inclusive and take advantage of a free breakfast buffet, free water park access, and 3 poolside bars. Active travelers can enjoy paddleboards, Pilates, and fitness classes at this property. Treat yourself to a facial, a deep-tissue massage, or a body treatment at the onsite spa. Be sure to enjoy Asian cuisine at one of the 10 on-site restaurants. Yoga classes are offered at the 24-hour gym; other things to do include kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a terrace.
You'll also find perks like:
  • 9 outdoor pools and a children's pool, along with a waterslide, cabanas, and sun loungers
  • Free self parking
  • Supervised childcare (surcharge), wedding services, and a gift shop
  • A 24-hour front desk, outdoor furniture, and water sports equipment
  • Guest reviews speak highly of the family-friendly amenities, breakfast, and pool
Room features
All 438 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Jetted tubs, rainfall showers, and designer toiletries
  • 55-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 3 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Afthonia
  • Ki
  • Miyako
  • Rue de Rivoli
  • Vivace

Things to do

  • 24-hour gym
  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Kayaking
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 51,000 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - September 2021

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1300 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Ziva Riviera Maya - All Inclusive have a pool?

Yes, this property has 9 outdoor pools and a children's pool.

Is Hyatt Ziva Riviera Maya - All Inclusive pet-friendly?

Yes, Hyatt Ziva Riviera Maya - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1300 per pet, per day. Service animals are exempt from fees.

How much is parking at Hyatt Ziva Riviera Maya - All Inclusive?

Self parking is free at this property.

What time is check-in at Hyatt Ziva Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt Ziva Riviera Maya - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Ziva Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, water fitness classes, pilates classes, and more.

Where is Hyatt Ziva Riviera Maya - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is steps from Petempich Bay and 1.8 mi (2.9 km) from Puerto Morelos Beach. Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 9 mi (15 km).

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Hyatt Ziva Riviera Maya - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 564 out of 1313 reviews
Rating 8 - Good. 327 out of 1313 reviews
Rating 6 - Okay. 193 out of 1313 reviews
Rating 4 - Poor. 106 out of 1313 reviews
Rating 2 - Terrible. 123 out of 1313 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a reasonable price.
Stayed 5 nights in Aug 2025

8/10 Good

yoke yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and quiet,staff so nice and polite.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I really enjoyed our stay and will be back!
Stayed 4 nights in Aug 2025

8/10 Good

Liah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have 5 different restaurants and food was good.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was helpful and accommodating throughout the stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Dennis was amazing he helped with our items and to the room. And the spa was amazing as well. The food A plus!
Stayed 4 nights in Aug 2025

10/10 Excellent

Suk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I would visit again
Stayed 3 nights in Jul 2025

10/10 Excellent

Hiriti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed our stay!
Stayed 5 nights in Jul 2025

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Food was actually good for an all inclusive resort, entertainment was good
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel the service is impecable and the food is to die for super delicious everything is 5 stars
Stayed 3 nights in Jul 2025

10/10 Excellent

Katerine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in great conditions. We loved the food, the cleanliness, the staff. The boy issue is that the road to access the property is in poor condition.
Stayed 5 nights in Aug 2025

10/10 Excellent

Micael

Liked: Cleanliness, staff & service, property conditions & facilities
A best option with kids to stay.
Stayed 6 nights in Jul 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is awesome excellent service
Stayed 4 nights in Jun 2025

10/10 Excellent

Xavier

Liked: Cleanliness, amenities
It was awesome
Stayed 3 nights in Aug 2025

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, amenities
The resort is relatively beautiful. The food was good. Guest relations were great. The room was ok, though there were upgrades needed.
Stayed 5 nights in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very beautiful and clean would recommend to my friends
Stayed 4 nights in Jul 2025

10/10 Excellent

Omina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 6 nights in Jul 2025

8/10 Good

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to take kids
Stayed 7 nights in Jun 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was beautiful food was ok but the road to get to the resort was absolutely treacherous so prepare for that so bumpy lolll . The alcohol in the resort is cheap so don’t expect much also the beach was closed because of the seaweed but overall the trip was amazing first time in mexico and i loved it !
Stayed 4 nights in Aug 2025

10/10 Excellent

Libert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and very helpful. Anything we needed they were always available
Stayed 5 nights in Aug 2025

10/10 Excellent

Delby De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Aug 2025

10/10 Excellent

BINH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, staffs so friendly and restaurant with so many choice of food.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel. 10/10 highly recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Keilyn A Ramirez

Liked: Staff & service, amenities
Very friendly staff, good service
Stayed 5 nights in Jul 2025