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Hotel Condesa Americana

2.0 star property
Hotel in Puebla with business center and 24-hour front desk

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July 2024

Photo gallery for Hotel Condesa Americana

Reception
Exterior
Standard Room | In-room safe, free WiFi, bed sheets
Indoor wedding
Standard Room | Bathroom | Shower, free toiletries, towels
Reviews
5.6

Popular amenities

  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
14 Oriente 3807-A, Col.America Norte, Puebla, PUE, 72340
  • Popular LocationCuauhtemoc Stadium6 min drive
  • Popular LocationPuebla Cathedral8 min drive
  • Popular LocationCentro Expositor9 min drive
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)30 min drive

Room options

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

Highlights

TV
Separate bedroom
Ceiling fan
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

Highlights

TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puebla

Hotel Condesa Americana is located in Puebla. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Michin Puebla Aquarium and National Museum of Mexican Railroads are also worth visiting.
Visit our Puebla travel guideOpens in a new window

What's nearby

  • Puebla Convention Center - 6 min drive
  • Cuauhtemoc Stadium - 6 min drive
  • Zócalo de Puebla - 7 min drive
  • Puebla Cathedral - 8 min drive
  • Centro Expositor - 9 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 21 min drive
  • Puebla Intl. Airport (PBC) - 30 min drive

Restaurants

  • Barbacoa el Borrego - 14 min walk
  • El Borrego Hidalguense - 13 min walk
  • Desayunos Clarita - 13 min walk
  • Domino's Pizza - 12 min walk
  • El Chato - 5 min walk

About this property

Hotel Condesa Americana

Property highlights
Hotel Condesa Americana provides amenities like dry cleaning/laundry services and a business center. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and luggage storage
  • 1 meeting room and a 24-hour front desk
Room features
All guestrooms at Hotel Condesa Americana have amenities such as free WiFi, safes, and room service.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Room service available

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

More

  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel Condesa Americana Puebla
Hotel Condesa Americana
Condesa Americana Puebla
Condesa Americana
Hotel Condesa Americana Hotel
Hotel Condesa Americana Puebla
Hotel Condesa Americana Hotel Puebla

Frequently asked questions

Is Hotel Condesa Americana pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Condesa Americana?

Self parking is free at this property.

What time is check-in at Hotel Condesa Americana?

Check-in begins at 3 PM.

What time is check-out at Hotel Condesa Americana?

Check-out is at noon.

Does Hotel Condesa Americana provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Condesa Americana located?

Situated in Puebla, this hotel is within 1 mi (2 km) of Basilica of the Immaculate Conception, Cantona Archaeological Ruins, and Zona Histórica de los Fuertes. Fort Guadalupe and Centro Expositor are also within 2 mi (3 km).

Hotel Condesa Americana Reviews

Reviews

5.6
Rating 10 - Excellent. 10 out of 112 reviews" "
Rating 8 - Good. 27 out of 112 reviews" "
Rating 6 - Okay. 32 out of 112 reviews" "
Rating 4 - Poor. 22 out of 112 reviews" "
Rating 2 - Terrible. 21 out of 112 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Price was very reasonable. Staff is very friendly.
Stayed 1 night in Feb 2019

2/10 Terrible

Guest, Texas

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is as bad as they come.The room smells, beds and the pillow are not clean to use, noise everywhere, and its location is far from anything attractive. This is a very low level hotel that is more like a run-down hostel, a dump. Stay clear from it.
Stayed 4 nights in Oct 2018

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel
Nice hotel

6/10 Okay

martin

Liked: Staff & service
Does the Value Job Fine.
Another good value: Not fancy, but everything I needed for business purposes, facility in pretty good condition--recently changed ownership, and has been upgraded somewhat, brought to comfortable enough status; staff was very helpful, not putting on a show, but ready to assist and always did a good job. Location is on a busy street, and a 10-15 minute bus ride or a good 25-30 minute walk to city center; neighborhood is in fair condition--you're getting a taste of daily local life here, rather than any kind of typical tourist experience. Nearby are a few pretty good places to eat ("Mi Favorito" taco shop was indeed my favorite--that and "Taco Pizza" are kinda classics of their realm, in different ways), a large, chain supermarket, a smaller grocery, and a very acceptable local chain coffee place. A good little internet shop 2 blocks away came through beautifully in a pinch, too, when my laptop malfunctioned. The only negative thing that stood out about this hotel was the radio/music played loudly (mid-morning to mid-evening) on the speakers in the middle of the first floor, prominently and proudly displayed on stands, as if this is a good thing, and management is thereby doing you a favor; this is Mexico, though, and I never travel here or anywhere anymore without earplugs and my ClearArmour shooter's safety ear muffs! I definitely would stay there again, unless they raise the price too much out of the value range.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
over all it was just okay.
The hotel was okay, a little ways out of town and not knowing the Puebla bus routes made for more expensive taxi rides into town. The employees were friendly and always tried to help with what you needed/wanted.

8/10 Good

Sandra

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Sergio

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

IRMA REYNA

Traveled with family
Disliked: Staff & service, property conditions & facilities
Buenos días en si yo hice la reservación para una amiga qué llegó de Acapulco y me comentó qué tardaron una hora para poder entregarle las 2 habitaciones porqué según ustedes nunca reportaron qué ya estaba pagado las 2 reservaciones qué falta de organización y respeto para las personas qué llegaron se fueron muy desilusionadas en fin
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Instalación adecuada, buena atención, pésima limpi
Stayed 1 night in Nov 2019

6/10 Okay

CRISTHIAN

Se encuentra en buena ubicación pero la habitación no estaba acondicionada cuando llegue no tenía agua....
Stayed 2 nights in Nov 2019