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Seaside Condo. Mexican Style. Great WIFI. Pool. Parking, 5mins to Restaurants,

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On the beach, sun loungers, beach umbrellas, beach towels
2 bedrooms, in-room safe, desk, iron/ironing board
Fridge, microwave, oven, stovetop
Terrace/patio
Outdoor pool

Reviews

9.8 out of 10
Exceptional

Entire condo

2 bedrooms2 bathroomsSleeps 5102 sq m

Popular amenities

  • Parking available
  • Beach view
  • Dryer
  • Washer
  • Pool
  • Kitchen

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Seaside Condo. Mexican Style. Great WIFI. Pool. Parking, 5mins to Restaurants,

We Invite You To Stay In Our Charming Mexican/Caribbean, Seaside Beach Condo. Perfect for Friends and Families, named in Spanish ' Casa del Arbol ' which translates to ' Tree House' in English.
Casa Arbol is a lovely, Mexican decorated, Beach home on the 2nd level surrounded by Royal coconut Palms and other tropical trees. It has everything Guests will need for a comfortable vacation , in a beach condo.
Our FULLY equipped home is in a complex surrounded by beautiful gardens and waterfalls.
A Large Pool is in the center of the complex with sun loungers on it's deck for your enjoyment. Continue for a few steps to our gates and you will be on the White, Fluffy Sands of Coco Beach.
Condo Arbol has:
* High Speed WIFI
* A.C. Units (splits)in both Bedrooms and also in the Living areas.
*Overhead ceiling fans in every room.
*You will have Free Parking for your rental car, should you have one.
Quoted rates are for a maximum of 4 people.
Our Natztiha ( in Mayan means ,Near The Water) Complex is Family Friendly.
A maximum guests allowed for any 2 bedroom condo in our complex is five( 5). However, our Condo Arbol is best suited for 4 guests.
Casa Arbol is perfectly named( Tree House in English) and is on the 2nd floor nestled among beautiful tropical foliage and tall, royal palm trees .
You will be Seaside. Right next to a Sandy White Beach And the Blue Caribbean Sea. You won't even need shoes or sandals to step from your condo on to the fluffy ,white sands and to jump into the sea .
Our Natztiha Complex ( Mayan for 'Near The Water') is also just minuets to the famous 5th Ave with all it's wonderful restaurants, small shops, convenience stores, pharmacies and much more. You can even get beer, other beverages and bags of ice and Styrofoam coolers, munchies and much more for a nominal price at these nearby convenience stores.
Nearer still is the newly developed 38th St with amazing old and new restaurants, cafes and more!
Casa del Arbol has been decorated in an authentic Mexican Style to ' take you away ' so you can enjoy your tropical holiday in a warm, inviting atmosphere with the comforts of home but also has some modern touches . It is equipped with everything you will need in the kitchen, bedrooms and bathrooms, for you to enjoy a relaxing vacation. Our house keepers do a great job and keep it scrupulously clean at all times and again before our guests arrivals.
On the spacious balcony there is a comfortable hammock . Watch the birds fly among the tropical trees of our garden.
You will have your own, private Fiber Optic WIFI! So bring your computers, phones, Ipads .
Bring your Fire stick or facsimile and download your favorite shows on our Smart T.V.
Not only will you be ALMOST ON the beach but in addition, our Natztiha Complex has a Large Pool . Do your laps surrounded by beautiful Royal Palms and other, tropical trees .You can hear and watch beautiful tropical birds especially in the morning.
Also on the balcony is a table and with chairs for you to have breakfast, lunch, dinner and beverages . Listen and see the tropical birds, sometimes ,even a monkey( just don't feed her (smile) ). Two overhead fans on the balcony ensure that you enjoy cool breezes all the time. Sometimes these are not needed as you will experience the breezes coming off the nearby Caribbean Sea, typically in the winter months of October, November ,December, January , February, March ,April with its average temperature of around 26c(or78 degree).
This tropical Condo has 2 bedrooms and 2 full Bathrooms:
*The Primary Bedroom has a large King bed ,an overhead fan. There is also a split A.C. It has it's own full ensuite bathroom with a large tub,
*2nd Bedroom has twin beds ,overhead, ceiling fan. Attached is another full ensuite bathroom .
*Washer and Dryer for your personal use.

In Condo Arbol you will find all the necessities for your, stress free vacation .
On Arrival we supply for you :
*4 Beach Towels ( One large per person).
*8 Bath Towels, ( 2 per person)
*4 Face and 4 Hand towels
*4 Small Bars of Soap, plus liquid soap( 2 small bars) in Each Bathroom,
*2 Fresh Rolls of Toilet Paper in each Bathroom ( total 4).
Kitchen has :
*New Roll of Paper Towels ,
* Kitchen Towels ,
*Dish washing Soap, Sponges ,
*One FREE Five Gallon Jug of Purified Water( with dispenser). Additional ones can be replaced in our complex for a small fee of approx.$4 usd. Just ask one of our gardeners to it bring it to your condo and install in the dispenser . A small tip is much appreciated.
On Condo's balcony :
* Large Hammock
*Dining Table With 4 Chairs
*6 ft Concrete, garden Sofa with Cushions
*4 Beach Chairs for you to use on the beach
* One Large Beach Umbrella
*Some Kids Sand Toys
Our gated Natztiha complex has for our guests:
*Large Pool
*Free Parking
*Beautiful gardens with waterfalls
*24 hour security
Come to our Mexican Seaside Condo and relax. Make it yours for your vacation this year. We shall do our best to please you.
Condo del Arbol will be your enchanting home for the perfect romantic getaway or an enjoyable vacation with the entire family.
'Mi Casa Es Tu Casa'.
Our Natztiha Complex and Condo del Arbol are built in a beautiful, Mexican and Mediterranean style and we have furnished our condo to maintain that feeling so you will feel that tropical ,Caribbean/Mexican flavor when you live in it. We want you to indeed feel that you are now in Mexico, away and enjoying and relaxing in the Mexican Tropics.
Go a flight of stairs above to the rooftop and walk to to end and have your cocktails on our chairs and loungers .Enjoy your margaritas, cocktails, snacks etc with the feeling that you are on a ship as it's almost directly over the water. Drink in the fantastic Caribbean view. At night time, watch the lights of Cozumel twinkle on the horizon.

MANAGEMENT :
We have a wonderful property managers for our condo . They and their staff live a few minutes away. Claudio and his wife ,Manuela, speak fluent Spanish and English and Italian. They have a great team of helpers, mostly Mexican speaking . Should you ever require their help re the condo ,they will be there asap.
CLAUDIO WILL BE YOUR CONTACT PERSON during your visit. I send you before arrival , his Ph.# and email.

Please view the different rates for the different seasons ,in the rate section. Prices quoted are for 4 People and is perfectly suited and very comfortable for four guests only.

Property manager

Cheryl Kennard

Languages

English

Add dates for prices

Property amenities

Beach

  • On the beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Fenced private pool
  • Outdoor pool

Internet

  • Available in the condo: Free WiFi

Parking and transportation

  • Car not required
  • Onsite parking options include a garage

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen island
  • Lobster/crab pot
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Spices
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Bathtub
  • Bathtub or shower
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Books
  • DVD player
  • Netflix
  • Smart TV with cable/satellite channels
  • Streaming services

Outdoor areas

  • Balcony
  • Barbecue grill
  • Fenced yard
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Desk chair

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Safe

Location highlights

  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near an outlet shopping mall
  • Near the bay
  • Near the marina
  • Near the ocean
  • Next to a golf course

Things to do

  • Bicycle parking
  • Boat
  • Golf
  • Kayak
  • Optional golf privileges
  • Tennis
  • Water sports equipment
  • Birdwatching nearby
  • Casino nearby
  • Cycling nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Jet skiing nearby
  • Motor boating nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Theme park nearby
  • Water skiing nearby
  • Water tubing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Deadbolt lock

General

  • At least 80% lighting from LEDs
  • Bicycle parking
  • Garden
  • Housekeeping (on request)
  • Property located in a resort
  • Unit size: 1,100 square feet
  • Water dispenser
  • Water-efficient toilets

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Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadbolt lock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Property Registration Number GST# 792183162RT0001

We should mention

A car is not required for transportation to and from this property

About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Mamitas Beach - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Quinta Avenida - 9 min walk - 0.8 km
  • Quinta Alegría Shopping Mall - 14 min walk - 1.2 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪La Vagabunda de la 38 - ‬2 min walk
  • ‪Encanto Beach Club - ‬2 min walk
  • ‪Colectivo Mexicano Cervecero - ‬4 min walk
  • ‪Las Hijas de la Tostada - ‬5 min walk
  • ‪Martina Beach Club - ‬3 min walk

Frequently asked questions

Does Seaside Condo. Mexican Style. Great WIFI. Pool. Parking, 5mins to Restaurants, have a pool?

Yes, this property has an outdoor pool.

Is Seaside Condo. Mexican Style. Great WIFI. Pool. Parking, 5mins to Restaurants, pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Seaside Condo. Mexican Style. Great WIFI. Pool. Parking, 5mins to Restaurants, ?

Check-in begins at 4:00 PM.

What time is check-out at Seaside Condo. Mexican Style. Great WIFI. Pool. Parking, 5mins to Restaurants, ?

Check-out is at 11:00 AM.

Where is Seaside Condo. Mexican Style. Great WIFI. Pool. Parking, 5mins to Restaurants, located?

Located in Downtown Playa del Carmen, this beachfront condo building is in the city center and within a 5-minute walk of Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida is 0.5 mi (0.8 km) away.

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Seaside Condo. Mexican Style. Great WIFI. Pool. Parking, 5mins to Restaurants, Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 38 out of 44 reviews
Rating 8 - Good. 6 out of 44 reviews
Rating 6 - Okay. 0 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

10/10

Cleanliness

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jimmy L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect location

Located half block from 38 Calle ( dozens of restaurants ), 1 block from a beautiful beach, just 2 blocks from 5 th Avenue’s miles of shop stores, large modern grocery store within 5 blocks. Condo had plenty of space and a secluded patio. It truly felt like a tree house w amenities.
Stayed 28 nights in Nov 2024

10/10 Excellent

Laurie W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful condo

We enjoyed our stay 100%. The condo had everything we needed, was in great condition, clean and safe!
Stayed 6 nights in Jan 2023

10/10 Excellent

Patricia B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome Vacation Rental

We loved our stay at this condo! From the lovely decor to a fully stocked kitchen it was our home away from home while visiting Playa Del Carmen. The grandchildren loved the pool and the beach which was within walking distance. They also loved the really good WiFi! Several good restaurants and the 5th Avenue are all nearby. Highly recommend!
Stayed 7 nights in Jun 2024

10/10 Excellent

Doug M.

Great place all around.

Lovely place. Great location - close to beach and 5th avenue. The place itself is adorable and extremely well kept. 5 stars across the board! Thanks so much for letting us stay here!
Stayed 7 nights in Mar 2019
This review was submitted before 2018 and has not been verified.

8/10 Good

Lauren B.

Great condo, centrally located. Close to beach.

Staff at the condo building and the condo manager were awesome. Totally safe, clean with great accommodations, including a washing machine, an outdoor terrace and lots of pool/beach toys for the kids.
Stayed 9 nights in Apr 2017

10/10 Excellent

Savina C.

The property at natz is always above standard

I have stayed at Natz for the past 5 years and have always found the rooms and property,along with the staff, above standard,
Stayed 9 nights in Oct 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Donald C.

You felt like you were in a tropical paradise.

Great location. Great facility. We took our 15 year old granddaughter for her spring break and she said it was one of her best trips ever. She loved lounging in the hammock and we all loved the pool plus being able to walk just around the corner and be on the beach or the center of town.
Stayed 8 nights in Apr 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, check-in, communication, location, listing accuracy

Adorable condo

The property was perfect for our family of four. Great location that is a block to the beach and walking distance to shopping, food and much more. It was colorfully decorated with fun murals and bright tile work throughout the condo. Property manager always responded to an inquiry immediately. Will definitely be back!
Stayed 7 nights in Jul 2023
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Julia C.

Awesome stay and location! Great for families.

My family loved staying here. The location to the beach and town are very convenient. We have our favourite spots to dine out or just go for a snack! My teenager loves to shop on Fifth Avenue and my toddler is happy to stroll along or push the stroller! The pool is ideal for everyone and we love having the option to walk the beach or take shade back at the pool. Our favourite excursion is Xel-Ha - we go every year! Thanks to Cheryl for being so accommodating and helpful. Hope to be back in the summer!

10/10 Excellent

Eric G.

AWESOME CONDO IN THE BEST LOCATION OF PLAYA !!!

We had one of the most memorable Playa vacation experience in a long time. Condo Del Arbol was very warm, charmingly beautiful, and comfortable. It suited all of our needs and exceeded our expectations. Cheryl is a wonderful hostess and made us feel very welcome and comfortable. We were even greeted with a welcoming personalized note from the owner and refreshments ! Thank you Cheryl for your kind hospitality. We highly recommend this place and can't wait to come back again. Muchas Gracias
Stayed 7 nights in Mar 2018

10/10 Excellent

Jeffrey L.

Condo del Arbol

Wow, we had a blast! I hate to admit it,but we went out every night for dinner.A different restraurant every night and loved them all. The Mexican people were warm and friendly, the condo was perfect, div,e shop across the street(blue life). Close walk to the beach,rooftop deck for morning coffee ,all of the pictures are accurate we loved it. Thanks, Cheryl for sharing your condo with us. Jeff Lipstreu 3/29/18
Stayed 7 nights in Mar 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Great Condo, Great Location

We just finished a week in Playa at Natz Ti Ha and had a wonderful time. The condo is large and clean with excellent furnishings and a great Mexican feel. With two big bedrooms both with ensuites, it's great for families or 2 couples. It's a very short walk to a beautiful beach, with great snorkeling feet from the shore. Also a short walk away is 5th Ave where you have tons of restaurants and lots of shopping. The kids loved the pool, clean and lots of lounges or the Mom’s and Dad’s. The staff on the property are clearly visible and always willing to lend a hand. Absolutely no complaints, all around excellent property and fabulous time. We will be back for sure!

8/10 Good

Theresa M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Good visit

As you can see by my star rating the only reason there weren't all 5 stars is because after visiting the entire condo complex I noticed that the one condo we were in had not been updated as far as the windows and doors go. This allowed many mosquitoes etc. to enter any evening we had lights on. We found a partial solution by using mosquitoe coils every night. Other than the fact both myself and my husband are mosquitoe magnets, the place was clean and extremely well supplied. You decide!
Stayed 10 nights in Dec 2023

10/10 Excellent

Maria H.

excellent condo in the heart of playa del carmen

we loved this condo. i was there with my husband and 2 children aged 16 and 13 years. it had a full kitchen, 2 very spacious bedrooms with 2 full bathrooms and i it also has a good sized patio with a table and chairs and a lovely hammock. we all enjoyed relaxing on the hammock. the pool was bigger than we expected so that was also a big plus. the best part is the condo us a 2 minute walk to the beach and another 3 minutes to town. it is in the heart of playa del carmen. there are many shops and wonderful restaurants nearby. no need for a car and easy to find a taxi when you need one. the locals are very friendly and as a french speaking Canadian who took a year of Spanish in college, it was awesome speaking spanish for the first time. i highly recommend this unit. you will not be disappointed. we were there for a full week during my children's christmas break.
Stayed 7 nights in Dec 2018

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Oct 2023

10/10 Excellent

Ari R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Secure & Tranquil with Fantastic Location

Loved the onsite gated community with secure parking. Staff were very nice. Condo was clean and we appreciated the in-unit laundry too.
Stayed 11 nights in Dec 2020

10/10 Excellent

Robert R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Vacation in Playa

This place worked great for our family and three young kids (6, 4, and 2). It's in a great part of Playa, very close to the beach, and the condo pool is quiet and very nice.
Stayed 8 nights in Jul 2019

10/10 Excellent

Ryan E.

Very cute and comfortable place. Owner was excellent to work with!

We absolutely loved our stay in this condo. It was our first trip taking our 3 little ones out of the US. so of course we were anxious about everything but it honestly could not have gone any smoother! Via email, Cheryl provided us with information on available transportation to and from the condo from the airport, as well as detailed instructions on entering the unit and who to contact for assistance. Once we entered there was a gift basket waiting for us of fruit and cookies, as well as freshly squeezed orange juice (and a couple local beers for mom and dad which we loved). That was so thoughtful, especially since we only had a couple bags of chips from the airport and it was already late in the evening when we arrived. The place was very clean and comfortable. It looked exactly like it did in the pictures. There was more detailed information provided in the unit on things to do around town as well as restaurants to eat at. Even though there was a beach a half block away, the kids' favorite thing to do was to play in the swimming pool. You could find shade or sun whenever you wanted. And the people were so, so nice. From the locals who lived in the building to the staff who watched over the place, everyone was extremely friendly and helpful. Cheryl stayed in contact with us before, during and even a bit after our stay, just seeing if we had any questions or if there were any problems. There were none whatsoever. And when I let her know that our return flight home wasn't leaving until later in the evening on Saturday, she let us stay after checkout time just so we wouldn't have to carry our luggage throughout town with our three kids, as we waited for our flight home. As I said, it couldn't have gone ANY smoother. We would love to come back some time but I think the next time, we'd rather come back without the kids, just so we can try out more of the night life that we missed out on. It looks like there are quite a bit of opportunities in town to have some night time fun :) If you're looking for a nice affordable family place to stay that's walking distance to the beach and 5th avenue, make sure to give this place a shot!!!
Stayed 7 nights in Mar 2019

10/10 Excellent

David K.

Excellent Stay at Condo de Arbol

We had an excellent week's vacation at Condo de Arbol. Cheryl's condo is conveniently located one block from the beach and a few blocks from 5th Avenue. Close enough to shopping, restaurants, and clubs - but far enough away from all the congestion and noise. Upon our arrival, we found that Cheryl had provided a basket of fruit, and a few beers in the refrigerator. It was a nice touch and much appreciated. The condo itself was in excellent condition. The bed in the master bedroom was very comfortable, and the shower most enjoyable. I also heard no complaints from my college-aged daughter, or her friend, regarding the twin beds (and the bathroom) in the second bedroom. The fans and air-conditioning, throughout the condo, worked nicely when needed. We usually ate breakfast in the condo every morning. Finding a pot, pan, cup, silverware, etc was not a problem. The patio was a great place to have morning coffee while listening to birds and the sound of a small waterfall below (by the pool). We only used the pool (nicely sized by the way) one time as we generally prefer the beach. The beach chairs, towels, umbrella, and boogie boards were a nice extra and definitely used every day. The wi-fi in the condo is very good and was used by the girls for completing homework assignments while on spring break. It was also used for reviewing restaurants and possible tours/excursions. It was nice to stroll down 5th avenue at night or find a different restaurant for dinner every day. The girls went out twice (two different night clubs) and said they had a great time. They never felt unsafe at any time. Cheryl stopped by one day as I wanted to say hello. She is a very nice and responsive person and really cares about her guests enjoying their stay. Prior to our visit, I sent her emails with questions, and she provided fast, detailed answers for anything I needed to know. In conclusion, I highly recommend Condo de Arbol and its location. Cheryl is an excellent host and I would have no hesitations in visiting again. Thanks again Cheryl for an excellent stay !!!

10/10 Excellent

Brian C.

Beautiful condo and an Excellent landlord

The condo and landlord Cheryl are fist class. I liked the location of the unit in between and very close to the beach and 5th Avenue, The unit is a Mexican type of architecture along with a beautiful courtyard in the centre of the buildings. The pool area is very peaceful hidden from the public with lots of palms and greenery and water fountains and very clean water. Cheryl took care of me and I have no hesitation recommending her and this unit and would stay there again. Playa in general was quite nice.

10/10 Excellent

Collette S.

Best time ever at Cheryl's condo

I really enjoy the proximity to the beach and 5th avenue. The condo is really great, with a nice, well kept, elegant Mexican flavour, a stunning balcony where I enjoyed meals and relaxation, sunny, and the view of the palms was my favourite. The pool is beautifully located with sun and shade and easy social gatherings. Cheryl left treats and starter things which made it easy to settle in.I'll be back for a longer time next year :) Collette
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Susannah W.

Beautiful Apartment in great complex

This is our second time staying at Condo de Arbol. The apartment is beautiful, fully equipped and in a great location. It is a short walk to 5th Avenue, but is in a quiet, peaceful part of Playa del Carmen. You get the convenience of restaurants and shops, without the late night noise. We stayed with our two young kids and the pool was perfect for them. They loved swimming and walking around the beautiful complex. The beach is steps away. Cheryl is attentive and was so helpful whenever we had questions. We will definitely be back (again and again!). This is the place to stay in Playa del Carmen.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Alexander t.

Wonderful Treehouse Condo !

Our family of 3 teenagers and 2 adults travelled for a week to Playa Del Carmen and stayed in Cheryl and Glenn's Condo Del Arbol. Situated in a classic Mexican style building, the second floor Condo Del Arbol overlooked a courtyard full of exotic trees and plants, giving the feeling of being high in a rainforest. The interior of the condo is stylishly furnished in a traditional way and very functionally laid out with separate master and guest suites as well as very roomy family gathering areas and large patio. The apartment was well stocked with all the utensils and appliances we needed and we found not only clean linen but also fresh juice and fruits on our arrival. We appreciated the clear instructions Cheryl gave us to find and check into the condo which took all the stress out of our arrival. We found the location of the condo to be ideal, just one block from the beach and from all the shopping and dining on Calle 5. Our teenagers were able to hang out safely at the beach while my wife and I shopped and then we could gather for family dinner at a different restaurant every night ! During our stay, Cheryl and Glenn were nice enough to drop over and regale us with stories about the condo and about Playa and were impressed by how much they cared about their guests' experience. We strongly recommend this property to other travelers and we believe that our 5-star rating is deserved !
This review was submitted before 2018 and has not been verified.

8/10 Good

Susan B.

Life is not perfect

The condo was beautiful, the staff were kind, helpful and charming. Thank you to Raul, Claudio and Jorge. There were some Tropical Storm related issues that were addressed to the best of the staff's ability. The beach was not in good shape. Some of that was related to Tropical Storm Franklin, some of that to this years sea weed issues, The area around the condo was very interesting. 38th street was hopping and DeLocals restaurant on 40th and 5th was a high light with great staff, great food, and REALLY good music. Speaking of music - many nights we were treated to the throbbing base of some business on the beach. It started around 4:30 and ended very late. We were so tired from our adventures that at worst it was a minor annoyance. The condo's color scheme, furniture, and air conditioning were a delight. The water pressure in the shower was perfect. The kitchen stove needs an update. Staff and landlord were very responsive to everything and we would stay with them again but hopefully NOT during a tropical storm.
Stayed 7 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Christina R.

Beautiful and Relaxing!

We loved the condo! It was very home-y, comfortable, and clean. The decor with Mexican accents (pottery, tile, etc) extended the vacation feel. We had everything we needed and everything worked :) It was the perfect size for our family of 5, with 2 kids and 3 adults. The pool is great - and our kids had a blast. It has a shallow area for the kids, deeper area, and is long enough to swim laps. The Mediterranean style building was very nice - and the property was very well maintained. The maintenance people were very polite and helpful. The owner, Cheryl, provided excellent customer service, and was very responsive. The location of the condo was very good: we were steps away from the beach, and had very good restaurants just around the corner. While we were at Playa del Carmen, we also took the ferry to Cozumel and explored a few other beaches including one with sea turtles. I highly recommend this condo! :) We had a wonderful vacation! Thank you, Cheryl!