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"I stayed in this hotel with my family they gave us a total package including airport pick-up and drop-off, Ha Long Bay Cruise and city tour. Our experience was really pleasant. The hotel is located just a minute walk from Hoa Kiem Lake and city center. The room (two king size bed for family of four) may not be overly spacious but it was very stylish, clean and tidy. Breakfast is very tasty, I would recommend beef noodle, "Pho Bo". But the strongest point of this hotel is staff professionalism and friendliness. You can feel it from the personalized check-in. They call us by the name, and they (all of staff) are always informed of our requests regardless they are made previously or during the stay. They were always ready to assist us in finding restaurants (they choose very nice ones), city tours and extended use of a room for midnight departure. Overall, it is by far the finest hotel I experienced during my three-time travels to Hanoi."

"非常に親切で有益なスタッフ。素晴らしいオリエンタルな装飾が施された広々としたお部屋。朝食は良い選択肢があり、ホテルは湖まで徒歩10分で行ける便利な場所にあります。"

"The service was exceptional, they were proactive in reaching out before we stayed there and allowed us to keep our bags there for a couple of days while we went trekking in Sa Pa. We returned to the hotel after our trek and they upgraded us to a super nice family room in the newly renovated wing. Overall very impressed by the great service."

"The staff were exceptional and went out of their way to make our stay special."

"The location is superb - right in the middle of the old quarter with all its charm. Walk to everything. Rooftop bar and pool was superb offering amazing skyline views. The spa waa excellent with high quality massage. The breakfast was also very good. The best part was the staff - so caring and attentive. It mase our stay very special. "

"Everything is great. It feels like home. I love to stay here whenever I visit Hanoi. Great team of workforce. Very attentive, considerate, hospitable staff. Particularly Jimmy, Jenny, Grace, Lucy, David, Lily, Kevin, Max and Tommy are Awesome.! Very helpful and caring. Great place to stay."

"The Peridot is beautiful, well situated in the old part of the city and had excellent staff and accommodations. "

"Wonderful hotel, modern and comfortable. Has everything you need. Good location"

"Hotel was lovely and the facilities were great, the staff were extremely helpful sorting Sims and taxis etc. within easy walking distance of the train street and old quarter and equally as easy to access the museums and other attractions. The restaurant is good but more expensive than you would generally pay in Hanoi and the sky bar make nice cocktails and have nice beer on tap. All around great experience. "