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The Up Hotel Phu Quoc Island - The Poolside Escape

4.0 star property
Mediterranean hotel with free breakfast and a 24-hour front desk

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Photo gallery for The Up Hotel Phu Quoc Island - The Poolside Escape

Outdoor pool
Reception
Deluxe Triple Room, Balcony | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Restaurant
Front of property
The Up Phu Quoc offers airport-connected convenience with practical comforts. Start your day with a full breakfast, then cool off in the outdoor pool or children's swimming area. Enjoy in-room WiFi, on-site car rentals, and dry cleaning services for a hassle-free stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double With Window

Superior Double With Window | Room amenity

Superior Double With Window

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Pillowtop bed
Hydromassage showerhead
  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 22 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Triple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room, Balcony

Balcony view

Deluxe Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Triple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Connecting, Balcony

Family Connecting, Balcony | Balcony view

Family Connecting, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 40 sq m
  • Hill view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Six - Bedroom Villa

Six - Bedroom Villa | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Six - Bedroom Villa

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
6 bedrooms
Pillowtop bed
Egyptian cotton linens
  • 150 sq m
  • 6 bedrooms
  • Mountain view
  • Sleeps 18
  • 6 King Beds

About the neighborhood

Map
Ba Phong Bridge Alley, Tran Hung Dao, Duong To, Phu Quoc, An Giang, 9200

What's nearby

  • Phu Quoc Beach - 3 min walk - 0.3 km
  • Long Beach Center - 12 min walk - 1.1 km
  • Phu Quoc Night Market - 5 min drive - 4.6 km
  • Huynh Khoa Fish Sauce Factory - 7 min drive - 7.2 km
  • Dinh Cau - 10 min drive - 5.0 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 8 min drive

Restaurants

  • ‪Seok2 Pocha - ‬6 min walk
  • ‪Il Muro Italiano Restaurant - ‬4 min walk
  • Banh Xeo Cuoi
  • ‪Hiên Charcoal Kitchen - ‬2 min walk
  • ‪Namaste India Restaurant - ‬5 min walk

About this property

The Up Hotel Phu Quoc Island - The Poolside Escape

Upscale hotel near Phu Quoc Beach
Free full breakfast, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at The Up Hotel Phu Quoc Island - The Poolside Escape. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Limo/town car service, smoke-free premises, and luggage storage
  • Coffee/tea in the lobby, concierge services, and a 24-hour front desk
Room features
All 105 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Hydromassage showers, designer toiletries, and bidets
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and desks

Similar properties

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  • Pool
  • Breakfast included
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 280 reviews
The price is SAR 278
SAR 318 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free bus station shuttle
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2024
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 450000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

The Up Phu Quoc
The Up Hotel Phu Quoc Island - The Poolside Escape Hotel
The Up Hotel Phu Quoc Island - The Poolside Escape Phu Quoc

Frequently asked questions

Does The Up Hotel Phu Quoc Island - The Poolside Escape have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–7:00 PM.

Is The Up Hotel Phu Quoc Island - The Poolside Escape pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Up Hotel Phu Quoc Island - The Poolside Escape?

Self parking is free at this property.

What time is check-in at The Up Hotel Phu Quoc Island - The Poolside Escape?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Up Hotel Phu Quoc Island - The Poolside Escape?

Check-out is at 11:30 AM.

Where is The Up Hotel Phu Quoc Island - The Poolside Escape located?

Located in Cua Lap, this hotel is 0.2 mi (0.3 km) from Phu Quoc Beach and 2.6 mi (4.2 km) from Phu Quoc Night Market. Suoi Tranh & Suoi Da Ban and Long Beach Center are also within 15 minutes.

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The Up Hotel Phu Quoc Island - The Poolside Escape Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food option is poor the restaurant was always close except for breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel and place to stay since it's central on the island. The hotel is very clean and the staff are very friendly. Great place for photos and Instagram. The included morning breakfast has a great selection of fresh food. Since the hotel is in an alley, they offer complimentary shuttle rides to the main road which is only a 2 minute walk and they have bikes to use. The staff there helped us book our boat tickets and even prepared us take away breakfast in the morning since we had an early check out. Amazing service!
Stayed 3 nights in Jul 2025

8/10 Good

Kazuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　まだ新しいホテルです。部屋は清潔で、アメニティは揃ってます。フロントと客室は棟が違います。スタッフは親切で、早めの到着でしたが部屋を用意してくれました。朝食も品数は揃い、美味しいです。プールは清潔です。 　フーコック空港から運行されているグリーンバス(無料の電気バス)のバス停からは徒歩５分。空港からの利用のほか、ここからナイトマーケットやグランドワールドへも行けます。ホムトムへのサンワールドのシャトルバスの乗り場も近く、効率良く移動できます。
プールの奥が朝食会場
Stayed 2 nights in Jul 2025

8/10 Good

LI SHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新酒店 地點方便 服務好 整溸
Stayed 4 nights in Jun 2025

10/10 Excellent

Mitsunari

Stayed 6 nights in May 2025

10/10 Excellent

YOSHIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pui Kuen Kasity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新開酒店，酒間很整潔，有露台，床很舒適，早餐很好，服務一流 但call 車要小心，最好用grab （機場到酒店，大約10萬越南盾/$30港幣） 或 預先約酒店車 （酒店收120,000越南盾） 不要在機場外叫車，全部都是黑的士（因為第一次去越南）在機場外的餐廳叫服務員幫忙叫車，但上了架黑的（收600,000越南盾）還車去了不對的地方，打113報警，警察一聽英文即刻收線
Stayed 4 nights in Dec 2024

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