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"Exceptional. A really great hotel. "

"Nice hotel in a great location for Chester shopping."

"Hotel staff very friendly and efficient. Hotel very clean and comfortable. In an excellent location."

"Lovely hotel, stayed for 2 nights as 2 adults and 1 toddler. The staff wers pleasant and helpful from the moment we arrived. Room was clean and had eveyrhing you need. Hotel is in a great location, 10 minute drive to the city centre or 10 minute drive to Chester zoo. Will definitely stay again when next visiting the city"

"Every staff member was so helpful and courteous. The room was lovely."

"Staff very helpful .room cleaned when wanted.breakfest was very good plenty if needed.would say needs more milk and coffee in the room but everything else was o k.the swimming pool was also good to use"

"Overall I loved this hotel and most of the staff were amazing, particularly the doormen and breakfast staff. However, the reception staff could definitely have been friendlier, more welcoming and less robotic on arrival. "

"Very helpful staff and lovely relaxing place. Pool area was good and aafe . Restaurant was nice ans relaxing and staff was excellent . Made my partner very happy on her birthday. "

"Great stay, the bedroom was clean and comfortable. Good choices for breakfast. We had an evening meal in the bar, the staff there were lovely, We unfortunately didn’t have chance to use the leisure facilities."