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"How.pleasant and helpfull all the staff were . The only exception was the male on rec Eption on Wednesday afternoon who was not at all helpfull."

"clean and comfortable，we extend our stay for another two days"

"Loved the rooms. Bright, airy, clean, well equipped and spacious. Could do with a few more USB points. The area is lovely and has plenty of parking. Unfortunately the ongoing building site (hospital) is a bit unsightly. Not the properties fault. Staff are fantastic, helpful, empathetic and go the extra mile. Massive thumbs up for staff. We only had breakfast on this occasion. Only negative to breakfast is that it is not made clear that if you can’t find something, you need only ask staff and they will help. Overall the hotel is lovely. Could do with a few water fountains for refilling water bottles."

"As always clean room fantastic staff all willling o help polite with positive attitudes nice bar decent restyaranr good breakfasts "

"Excellent location, lovely hotel, great room, friendly helpful staff."

"Friendly staff, Room spotlessly clean, Great location Lovely reaxing hotel with great breakfast "

"Staff all very welcoming and friendly, food in the bar was excellent "

"Only here for one night, but will be back. Hotel is deep in the New Forest, but well worth the trek to get to it. Yes, you need transportation, but once there you can be as active for relaxed as you want. Perfect location for a walk in the Forest. We had a room overlooking the forest. Great view with wildlife walking by, very comfortable bed, lovely tea & coffee...New Forest shortbread was delicious. Very comfortable bed. Every was lovely from the check in to our departure and dinner on the Armada restaurant was as good, if not better than some Michelin star restaurants we visited. Great breakfast and then we departed...but we will be back."

"Excellent staff & facilities "