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"The room very modern, clean and spacious. My one suggestion would be some kind of air circulation in the bathroom as the steam from the shower condensed on the ceiling and then driped down on you for quite a long time. Otherwise we enjoyed our stay, the reception staff were very friendly and helpful, the hotel is ideally located and is within walking distance to the old town as well as the banking distrit, there was no need for transportation other than walking to any of the sights we wanted to see."

"Thank you for the hospitality, but lobby staff should be prepared to answer typical questions about ground transportation:-) "

"Fun, quiet, comfortable and beautiful!"

"The place is gorgeous but the staff needs a bit of training on speaking "

"Staff and location were amazing. "

"Centrally located, clean, very good continental breakfast. Highly recommend. "

"I have stayed at this hotel 4 times this year and will always choose this hotel when in Frankfurt. Top hotel with great staff. Super clean and luxurious. "

"the property it self is very good, excellent staff, specially reception, front desk ,concierge, and porter excellent and very equipped gym but as JW Marriott then should have more dinning facilities, lack of swimming pool spa and sauna ,they wrote that it is in a neighbor place but actually it is not true it is out of the hotel completely you have to take your belongings with you to change there simply because it is not connecting with hotel. I think this must very clear for the client"

"It's expensive but the price is worth it. You get a great product. Rooms are very clean, well kept, and nicely decorated. They are inviting, comfortable and cozy. There is a lot of attention to detail with the room and bathroom design. Breakfast buffet is really nice, one of the best I've seen in Frankfurt. Staff is well dressed and have great hygiene. There's a lot of attention to detail, they certainly earned that 4th star. Location is very good. It's only a few yards walk to a train station and a street tram station. There are lots of places for shopping in the plaza nearby. The area is very safe."