Search Aparthotels in Nelson

"Spa made it very worthwhile. Staff were so welcoming and helpful. Receptionist was a delight and so was the lady at breakfast. Breakfast had excellent selection of options"

"It was excellent and one of the nicest I have stayed in for the money. 1 small thing at the end which made me a little frustrated. upon checking out and waiting for the breakfast I could see there was no tomato's left. I looked around the corner and could see one of the chiefs leaning against the drinks unit chatting to the reception ladies whilst they worked away. When very politely asked the gent (Dyed Red hair) if there was any more and he slowly pushed himself off the unit whilst rolling his eyes as if I was an inconvenience and getting in the way of him chatting to the ladies. He proceeded to say I will see what I can do and disappeared for 5 minutes then finally came out of the kitchen and serving them into the bowl. He didn't acknowledge me or say there you go sir, just poured them and walked away. Its the little things in service that stick with customers, up until this point my experience had been fine and everyone was very pleasant and a real peaceful environment. "

"All the staff we came across were very friendly and helpful. The building is beautiful and it’s no surprise that it’s grade 2 listed. We especially liked the entrance at what used to be the train station. "

"Lovely hotel. Very helpful friendly staff. Room was very clean and spacious. Breakfast had plenty of choice. All round fantastic experience would highly recommend."

"nice hotel with very nice staff."

"We felt as if we were at a fine estate in the country. The service was excellent, the full English breakfast delicious, The rooms were lovely and the beds were very comfortable."

"An excellent welcome, we were checked in quickly and in a friendly and helpful way. The room was fine, the bed very comfortable. No negative issues. Breakfast was reasonably priced and again the service was excellent. This is the second time we've stayed here and our experience has been positive both times."

"A lovely stay to visit family, room was very comfortable, clean and spacious, the village area is so nice to walk around and really makes it feel different to anywhere else. The spa is lovely for a morning swim and the staff are so friendly and helpful. Had a delicious breakfast and cannot fault our stay."

"The staff was very good and service was very good and i will come back again thank youvery much "