No, only service animals are welcome at the property.
How much is parking at Sonder at Ziel Haus?
Self parking is free at this property.
What time is check-in at Sonder at Ziel Haus?
Check-in begins at 4:00 PM.
What time is check-out at Sonder at Ziel Haus?
Check-out is at 11:00 AM.
Where is Sonder at Ziel Haus located?
Located in Germantown, this aparthotel is within 1 mi (2 km) of Bicentennial Capitol Mall State Park and Printer's Alley. Ryman Auditorium and Broadway are also within 2 mi (3 km).
Sonder at Ziel Haus Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
When I travel, the #1 thing I look for is a quiet place to stay, and this place is perfect. Not only was it quiet but it was really clean and right down the street from countless great eats. I'd definitely stay here again.
Adrian
Stayed 2 nights in May 2024
2/10 Terrible
Elizabeth
Traveled with family
26 Saf., 2024
Disliked: Cleanliness, room comfort
Upon check-in to our department and discovered that the previous guess had vomited all over white carpet and bed frame in one of the rooms. It was very noticeable/ visible and had a terrible odor. However, the cleaning crew managed to make up the entire room around the pile of vomit which was left untouched. Clearly they did not communicate this to Sonder. We had to repack our entire vehicle and go to a less desirable property that solder offered us. There was zero compensation or apology. When I reach out to customer service they told me that it was my fault for picking the less desirable property. They even changed the code on the first place so quickly that I couldn't do a final sweep around the room to make sure we grabbed all of our things. Horrible communication. Zero customer service. You can only chat with someone online. Not a real person bad bad bad
Check in was a nightmare. It took us about 40 minute while we verified our personal information and got support on the phone. Make sure you review the Sonder check in info and download the app before you consider booking this.
Alfredo
Stayed 1 night in Feb 2024
8/10 Good
Verified traveler
Traveled with family
7 Muh., 2024
Liked: Cleanliness
Nice and spacious
Very nice to have so much space! Huge bonus for everyone to have their own bedroom & bathroom. Investing in some memory foam mattress toppers would do wonders for the lack of comfort in extra firm beds. We loved the location and all the restaurants and coffee shops we could walk to. It’s a great place to stay.
There was a lot of places to eat at within walking distance. My only complaint was the beds were very squeaky.
Margaret
Stayed 4 nights in Aug 2023
6/10 Okay
Lisa
Traveled with family
8 Shaw., 2022
Ziel sonder
The apartment was beautiful and modern, with a lot of space. The parking was convenient. However, the master bed was broken and noisy. All beds were rock hard. There were no window coverings in 2/3 bathrooms. There were stains on the bedsheets and pillow cases.
Lisa
Stayed 3 nights in Oct 2022
10/10 Excellent
Rajat
Traveled with family
27 Sha., 2022
Liked: Cleanliness, room comfort
All good, space was clean and spacious. Well equipped. Will stay again.
Rajat
Stayed 2 nights in Aug 2022
10/10 Excellent
Cynthia
12 Sha., 2022
Cynthia
Stayed 4 nights in Aug 2022
8/10 Good
Stacy
Traveled with family
28 Raj., 2022
Liked: Room comfort
Great location for a family
Made a trip for my daughters birthday and didn’t want to stay right on Broadway and we normally love the outskirts of the city and Germantown didn’t disappoint. The location was great and close enough for us to walk to where we wanted or take a quick drive. Sonder was in quiet area and the only complaint I have is on the overall cleanliness of the apartment. We have to put the dishes on to wash since they seemed to still be dirty and floors needed to be cleaned. Overall I would recommend and stay again.