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"Overall, excellent"

"It was an exceptional hotel with an excellent customer service and amazing facilities. Breakfast was never the best. Everything served was great food. Even a white toast might give you a different taste. You won’t regret it. Amazing facilities such as onsen, sauna, cold water whirlpool, Massage chairs, and the special skincare products by Kosé. "

"Un expérience incroyable! Nous avons adoré. Je recommande fortement. La bouffe est excellente pour un style buffet. Le Olsen est très bien. C’est situé près du tour de bateau et du lac. Un endroit parfait pour relaxer. "

"I would stay here a million times, the staff were super friendly and the location is just perfect. You could hear a pin drop! Quiet, relaxing and peaceful."

"Love the hot spring in the hotel. "

"The best hotel I’ve ever stayed at. Excellent amenities. Excellent private and public onsens. Quiet. Calm. Relaxing. I slept like a. Baby for 13 hours after a massage and two hours at the onsen. Great breakfast too!!! Incredible stay. "

"Amazing!"

"Every thing is good"

"This place was an amazing experience. I would love to come back again. Everything: the public and private onsens, the quiet and privateness, the meals, the overall attention and care of the staff, the rooms, and the entire property - all of it was a wonderful experience! Highly, highly recommend."