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"The club floor includes great breakfast options akin to fine dining as well as a quiet & comfortable lounge. The location is very convenient with Shinkansen station, convenient stores, etc. all in walking distance. The staff is professional and friendly."

"I would say, that this hotel is all-in-one hotel. You can found everything in this hotel, starting from the welcome drink, natural hot spring, massage chair, and after hot spring service (small dinner, free flow drink, all you can eat ice cream). And there are many choices on the breakfast menu and all is delicious! And, you can find the region speciality dish as one of dish that this hotel can offer. So, I can already enjoy the hotel itself, it’s the staycation type hotel. Really recommended! "

"Beautiful property with a large Japanese Garden and excellent dining facilities. Close to Tenba monorail station and the Tenba Market and only a 12 minute walk from Kokura Station. "

"Very convenient being at the train station. "

"The place is amazing. The only issue is the breakfast and dinner on offer. They never changed. It was the same thing over and over again. This was hard for someone like me who stayed for three days. It becomes unappetising after a while. Many guests have decided to eat out instead. A little bit of variety could have helped. This can be done well without blowing the budget, if they were adhering to a set amount. Overall, I give it a 4 instead of a 5. But had I stayed only one night, the food would have been a non-issue. In a way, this rating isn’t fair for them. However, I have to be honest."

"Restaurant staff were amazing!"

"This hotel had no desk clerk, but we were able to figure out how to check in and get the room lock code. The room was large by Japanese hotel room standards. It felt like a small apartment. The area had many restaurants and shopping areas close by. The laundry room had four washer/dryers that did an excellent job. They even automatically dispensed laundry detergent, so we didn’t have to go find any at a convenience store. "

"Very nice place with a sea view in my room. It s still pretty new. The staff are very helpful and patient. Highly recommended, especially for those who like anime and manga coz a building of anime is 2min walk from the hotel."

"Staff were supremely helpful and efficient - helping me make local restaurant reservations and generally being above and beyond. The property is conveniently located near the bustling train station as well as the historic arcade street. And of course, the monorail. Clean, comfortable, economical. The optional breakfast is very good quality."