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"Amazing hotel! Staff really freindly andcshiukd be atleast a 4 star 🌟 "

"Fantastic location, friendly staff, great food. If the Serenity concept is to work, the management has to decide: either an adults-only hotel or a separate playground for children. This needs to be improved, as the children otherwise are always loud with everyone."

"The customer service was outstanding, front desk and management are doing a great job to ensure your guests have the best experience, from the fresh organic apples at the reception to the staff that is available and open to answer any questions and help you with a smile. Thank you for your flexibility and everything you did for us."

"Very cute and home feel hotel with a super nice, helpful and welcoming staff"

"Great area and ample room for the whole family."

"Parking was just a hassle when we first arrived. Small tight parking lot area. Had to wait for someone to check out in order to have get a parking spot. Staff was very friendly and helpful "

"I loved it! Clean rooms and New bathrooms!! Staff was so friendly and kind and the breakfast was amazing!!! "

"The hotel is clean. The have a few rooms but very clean and comfortable. The staff is fabulous. It is a boutique hotel in a wonderful area of Guimarese walking distance to everything. "

"Wonderful boutique hotel in a quieter area of Viseu surrounded by water fountains, a lovely church and a simply wonderful park with an abundance of wildlife. Great selection of close restaurants. We particularly enjoyed Vintage restaurant just a 2 minute walk. The owner is a real charmer. The staff at Avenida are very friendly and helpful. Rooms are spacious, well equipped and clean. A highly recommended stay"