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"Should advise their customers on arrival how to operate items in the room. Window power shades "

"We were not expecting this beautiful hotel directly across the street from the lake. The place was out of a different era and provided a very memorable experience."

"Our suite, the staff, and the hotel facilities were all first-rate"

"The staff were delightful.So friendly & helpful A 15 min walk from town.But there is a great resturant /bar lakeside only a 2 min walk away."

"Really lovely hotel to stay in, staff were great - always helpful. Comfortable bedroom with view of the lake from the balcony and the view from the Skybar was spectacular. Lovely dinner options in the main restaurant too."

"Lovely property right on the waterfront and walkable to dining and activities"

"We spent 2 rainy days here. We had a few other things to do around Varese, but back at the resort, the spa was very welcoming. There weren't too many people, so we basically had the indoor pool to ourselves. There was also a nice Turkish bath, sauna, jacuzzi, etc, so we had plenty to do. I had a beautiful massage the second day. One negative thing, it was between seasons and the heat was still on, so the room was warm. We asked the front desk to turn off the fan and we left the balcony door open and we slept fine. Unfortunately, I didn't get to try the restaurant for dinner or lunch, but the menu looked amazing. We will definitely return when in the area. "

"Beautiful "

"I cannot say enough good things about this hotel. The staff actually came out to our car to greet us and took our luggage directly to the room. We were welcomed very warmly. The staff all spoke perfect English, which I certainly don't expect when I travel abroad but it makes the stay much easier. We had a wonderful dinner and their restaurant that night and the second night we ate at a restaurant day recommended it was also excellent. We didn't lift a finger. The staff arranged for us to take a boat out on the lake, answered all of our questions, they really went above and beyond. We're going back next year and staying in the same hotel. On a scale of 1 to 10 I give them an 11!"