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"Lovely place to stay. We actually added another 2 nights it was so relaxing. Elenor on reception was very helpful. Only criticism was the food in restaurant wasn’t up to much, staff didn’t know whose table ordered what. We were told not to start eating in case it was someone else’s! Total lack of staff, that’s my only complaint. Could never get through on the phone, just rang off the hook."

"Great stay, had a few issues to start with for the app and digital keycard but receptionists was lovely to help. Good size rooms with very comfortable bed. Loved the ghd straighteners and dyson hair dryer and best shower ever! "

"We really enjoyed our stay at this property. The hospitality extended by the staff was as friendly as it was professional and absolutely deserves a special mentioning. We did not have a chance to dine at the hotel but the breakfast was wonderful. We will certainly be back when we return to Bath next."

"Lovely hotel, we use it regularly as it's perfect for wheelchair users, facilities are exactly what we need."

"Very convenient to Heathrow. Clean rooms and shuttle to terminals/"

"An eccentric conversion of a gentleman’s country home into a special hotel. Decor a cross between the Rocky horror show and day of the triffids. Meals dinner and breakfast very nice."

"The staff are excellent, so professional but also genuinely welcoming and helpful. Standards in the bathroom still lacking - loose toilet seat, shower gel missing, water pressure low. Clean room, comfortable bed, some nice work in the grounds. "

"We are family of four, and spent two nights. Couldn’t ask for a better place to stay!"

"Staff very friendly. Room clean and comfortable. Breakfast well cooked and tasty. Room was very warm though. "