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Hostal Los Arcos

2.5 star property
Hostal in Madrid, steps from Puerta del Sol

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Photo gallery for Hostal Los Arcos

Interior
1 bedroom, free WiFi, bed sheets
Shower, rainfall showerhead, towels
Exterior
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room (Extra Bed)

1 bedroom, free WiFi, bed sheets

Double or Twin Room (Extra Bed)

Highlights

Heating
Free rollaway/extra beds
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

1 bedroom, free WiFi, bed sheets

Double or Twin Room

Highlights

Heating
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, free WiFi, bed sheets

Single Room

Highlights

Heating
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Calle del Marqués Viudo de Pontejos, 3,, Piso 2, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Gran Via - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Sol Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪La Mallorquina - ‬2 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mimi's Creperia - ‬2 min walk
  • ‪Sol Mayor - ‬2 min walk

About this property

Hostal Los Arcos

Hostal near Puerta del Sol
Close to Plaza Mayor and Gran Via, Hostal Los Arcos has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free premises
Room features
All guestrooms at Hostal Los Arcos include amenities such as free WiFi.
Extra amenities include:
  • Heating and ceiling fans
  • Bathrooms with rainfall showers

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hostal Los Arcos Hostal
Hostal Los Arcos Madrid
Hostal Los Arcos Hostal Madrid

Frequently asked questions

Is Hostal Los Arcos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Los Arcos?

This hostal doesn't offer parking.

What time is check-in at Hostal Los Arcos?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hostal Los Arcos?

Check-out is at 11:00 AM.

Where is Hostal Los Arcos located?

Located in Madrid Centro, this hostal is steps from Preciados Street and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station is only a 3-minute walk and Tirso de Molina Station is 6 minutes.

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Hostal Los Arcos Reviews

Reviews

6.6
Rating 10 - Excellent. 30 out of 108 reviews
Rating 8 - Good. 23 out of 108 reviews
Rating 6 - Okay. 21 out of 108 reviews
Rating 4 - Poor. 15 out of 108 reviews
Rating 2 - Terrible. 19 out of 108 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice and quite
Stayed 2 nights in May 2025

6/10 Okay

Maira

Liked: Cleanliness, staff & service

Excellent location!!!

Excellent location !!! Couple of minutes to most of tourist attractions!
Stayed 2 nights in Jan 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location and clean room/bathroom.
Stayed 3 nights in Nov 2024

6/10 Okay

marhiam

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the location and the receptionist. Other than that, the showerhead squirted everywhere and the drain in the shower was clogged.
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot if you don’t want to break the bank and is close to a lot of attractions.
Stayed 4 nights in Oct 2024

6/10 Okay

AKASH

Cheap and good

Amazing location, and had private bathroom and bedroom. But no hot water for multiple nights.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, property conditions & facilities
This Hostal is in the perfect location for the city center. Sol center is a 3 min walk if that, plaza mayor & Mercado San Miguel are also within a 5 minute walk. There’s plenty of shopping, bars, and restaurants around. The hostal host was very very kind, we had a shower with hot water, comfy blankets & it was very clean. The only “bad” thing I would say is that the walls are thin so you do hear people coming & going & can sometimes hear conversation but it was quiet at night and safe. We spent 2 weeks traveling in Spain & began my trip in Madrid at this Hostal & also ended my trip at this Hostal & felt like I got the most of the city because of the location. It’s a good choice!
Stayed 4 nights in May 2025

10/10 Excellent

Varg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Nice place...
Stayed 1 night in Feb 2025

6/10 Okay

ileana

Ok
Stayed 3 nights in Mar 2025

4/10 Poor

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Ok, if you don't mind the smell of cigars!

Customer Service was great, Magda was friendly and attentive. The building itself is OK but the moment you enter the reception area of the hostal you can smell cigarette smoke. The smell in the rooms can be stronger although there are windows in the room, the smell prevails. I personally had a headache the nights we stayed. My sinuses were congested and my throat was extremely dry.
Stayed 2 nights in Mar 2025

10/10 Excellent

Javi

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2025

6/10 Okay

Chong

Disliked: Staff & service, property conditions & facilities, room comfort
Very very basic for the price they charging. Only the location is great.
Stayed 3 nights in Jul 2024

4/10 Poor

Adam

Liked: Staff & service

Great Location, No ventana.

My room lacked a window, which frustrated my body clock, and created a claustrophobic effect
Stayed 6 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
I really like that I was able to get in late night. What I don’t line was that I have to go up stairs because is a old building and doesn’t have an elevator.
Stayed 4 nights in Sep 2024

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORSE HOSTEL IN SOL MADRID. JUST DON'T. Dirty, old, smoke smell everywhere, I took me two minutes and then I run.
Stayed 2 nights in Dec 2022

4/10 Poor

Cleilton

Disliked: Staff & service

Cancelad

no he ido, e no me reembolsaron
Stayed 1 night in Dec 2020

4/10 Poor

John

Disliked: Staff & service, amenities, property conditions & facilities
A couple of things I would suggest to improve your customer's experience is to first ensure that the photos of the rooms are accurate. The room I checked in was not the same room in the photo on the website. Second, perhaps put in the exact dimensions of the bed. The bed was too small to fit an adult comfortably. The room was rather claustrophobic, to say the least.
Stayed 1 night in Sep 2023

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Hotel ever, avoid at all costs

I booked twin room for my adult son & myself only to be given a tiny, windowless room, with a small double bed, and an arrogant and rude landlady who had no interest or concern and had a this is what I've got, we've given out the twin room to earlier arrivals!! Attitude of you didn't book with us so take it up with expedia, shocking worse hotel I've ever gone to, just walked out and found an alternative right opposite, Il Castillo, ten times better in every way, and same price, I'm now fighting for a refund.
Stayed 3 nights in Apr 2023

2/10 Terrible

Ruth

Disliked: Staff & service, amenities, property conditions & facilities
They messed up our reservation. Of the 3 night stay, we had a teeny-tiny room with a single bed & no A/C offered to us for the first night because they weren't expecting us! I had the reservation in hand to prove that we should have been expected. After an hour of deliberation on their part, they reimbursed us 200 Euros for the first night. They would not allow my husband to sleep on the couch in the front , so he had to be in the same room with me on a little tiny bed . He got no sleep and I got very little. We told them we were leaving the next morning and expected a full refund. They refused . They said it was our decision not to stay there the next two nights when there would be a two-bedroom room available. We would have left the first night, except there was an event in Madrid and nothing was available. I will say, the person that was staffed that night was very apologetic.
Stayed 3 nights in Oct 2024

10/10 Excellent

Noemi

Stayed 2 nights in May 2025

10/10 Excellent

Alexis

Stayed 3 nights in May 2025

4/10 Poor

David

Lugar sin pretensiones. Limpio, eso si, pero muy básico
Stayed 1 night in May 2025

8/10 Good

Johanna

Liked: Cleanliness
Stayed 3 nights in Apr 2025

2/10 Terrible

JOHN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

La señora super grosera, me dejó esperando más de 30 minutos sin abrir la puerta, las cobijas sucias, el lugar huele mal, creo que no es apropiado para prestar el servicio
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O check-in é tranquilo, a localização é excelente. Vale a pena!
Stayed 1 night in Mar 2025