Madinat Hamad Vacations from SAR1,523

Chose this hotel based on the profile picture. When I arrived early in the wee hours, most of the lights in the lobby were switched off (as if it had been closed), except for the front desk duty manager’s post. Corridors to the rooms were dimly lit or not switched on at all… quite strange for a hotel. Breakfast buffet is the same every morning. The TV in the room had very limited channels and no English based channels. Room amenities were not fully provided for and I had to ask for these the next day. Other than these, the staff were very courteous fortunately.

The overall experience was good as the furniture are new and the location is good.

Likes The room was nice and clean. The initial man at reception was incredibly nice and helpful (he wore a suit and glasses, I didn't get his name). The room service and cleaning staff were nice as well. It seemed convenient to a mall within walking distance. Dislikes The one lady I interacted with at reception was unfriendly and kept interrupting me while I asked her questions. I found her as unfriendly while I was checking out my room this morning. Another man at reception waited on me and he was as unfriendly as the lady. I wasn't that impressed with the room service menu. They didn't have some of the foods I ordered. It would have been nice to know there were two clubs in the hotel that allow smoking before I booked the room. I could smell the smoke in my room.