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"We got a great welcome on arrival. Staff were really helpful. The pool is very nice in particular with the outside deck area. The dining room is also lovely with super accommodating staff - we felt very welcome with all of our children. The food was great especially the fish and chips. "

"I had requested no feather bedding at the time of booking due to my wife’s severe allergy. Annoying on arrival the bedding was feather- it was changed quickly but my wife was aready starting to have allergy symptoms when it should have feather free on arrival "

"i love this hotel coz its very convenient to everything like the train station, restaurants and tourists attractions. wifi was fast. room is nice and clean. staff were friendly. i highly recommend!"

"Delicious breakfast - both buffet style and with a few other dishes you can order off a small menu. Room was super clean and the shower was fantastic! Definitely recommend this if you are visiting Cardiff - it’s 5 minutes away from the castle and 5 minutes to the train that can take you down to the bay. Everyone was so nice and it’s a good value for the money. Slight inconvenience- the parking is in a big city garage a few blocks away so getting your luggage to/from is cumbersome. But everything else more than made up for it!"

"Fantastic stay would highly recommend and great service from all the staff, great location "

"We loved our stay here it was beautifully clean food was lovely staff friendly spa amazing will definitely stay again."

"August 2025 From booking on line, personal visit two days prior to stay to pay bill, check in, room, breakfast and check out and hopsitality has been excellent throughout. All staff I met at reception Wednesday 6th, Friday 8th and Saturday 9th, restaurant staff on morning of Saturday 9th and to the unseen domestic staff on floor 10 this weekend - Thank you for your efficiency and demonstration of excellent Teamworking within Cardiff Clayton Hotel and for my personal stay. To quote Mr Arnolde Shwarzenegger "I'll be back" and will be promoting Cardiff Clayton Hotel and Hospitality Team to my family, friends, and professional collegues for a stay/Cardiff trip."

"It's just lovely, enjoyed all the services, great staff,ver clean and all amazing 😀 "

"Good location. Really good for a four star! "