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"Our trip didn’t quite go as planned, but the hotel staff were amazing. After our flight was cancelled, we had to cancel our original booking, but managed to get a later flight. Carol, the manager, came in on her day off to help sort things out so we wouldn’t be charged twice. The food was also great; my husband said his fish and chips were some of the biggest he’s had (and he’s had a lot!). The room was clean and comfortable with everything we needed including tea and coffee, a TV, fan, iron and ironing board, and plenty of storage with big wardrobes and hangers. Simple but spot on for a relaxing stay. Really lovely place with genuinely caring staff. "

"Suchgood value and nice people."

"Amazing hotel, in an amazing location, a proper old school hotel. There is nothing not to like about it"

"I recently travelled to Preston to attend my master’s degree graduation ceremony with my daughters . We spent one night in an apartment somewhere in Preston. This apartment was booked on another platform. We left earlier than scheduled,because we didn’t like the place . Fortunately.i visited Hotel.com in our desperation to leave the apartment due to its filthy state ,and thank God that there was an available room at Hampton by Hilton . It was indeed a great experience! Marcella’s hospitality was top notch . She made us feel at home . She ensured that we were we happy during our stay Another staff called Fatima was extremely pleasant and hospitable. She was happy to help whenever we needed it. However, a particular female staff was somewhat rude and dismissive. Overall , it was a pleasant experience and I look forward to staying in this hotel in future."

"Comfy bed and terrific shower. Lovely clean towels."

"Will be back"

"We booked the rooms to be close to the hopsital. Perfect location for visiting family Confy beds, Just not enough towels in the family room, Had to get a extra towel out of a relatives room Other than that, it was a comfortable stay"

"Great stay Used gym and pool in morning excellent condition "

"Booked a room the night before my graduation. The hotel was one of the cheaper ones in the area but exceeded expectations. Modern interior, nice bar and cosy but spacious rooms. We had a slight issue with cleanliness in our room, but the manager couldn’t do enough to apologise and rectify this for us. Would stay again if in the area."