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"Good costumer service nice staff good installation and excellent food service Hess manager it’s excellent person and friendly personal my familia it’s very happy with hiss service … we have good experience with this hotel we can back soon .this service it’s for ⭐️⭐️⭐️⭐️⭐️"

"Great hotel on the edge of Lake Izabal. Good pool and rooms. Walking distance to the Castillo San Felipe. Perfect stop on the way to Tikal. "

"Excelente la estadía, comida y personal atento"

"Good food and excellent service"

"Its a beautiful place kitchen is good but extremly high prices for guatemalan standards with a michelin star so for a sushi roll nearly Q 500 is a bit extrem."

"People are very nice,food was good loved the pool I think it needs to be cleaned a little more often "

"I love the service that Gloria gives, a very kind and caring lady, the breakfast loved it, everything in the hotel it’s amazing one of the best hotels that I have ever been."

"Abundance of tropical plants, saw parakeets flying around (instead of being in gage), heard monkeys, etc. Their website should say clearly, you can Not reach this property by land, Instead by boat only. "

"Rooms could be nicer"