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"Easy to check in. Friendly staff. Bar food delicious and reasonable. Rooms dated but comfy. Ideal for NEC/BP Live just a 15 minute walk alone the main road. Would definitely book again."

"The welcoming staff were amazing and the place is incredible. The dining area was good but could be better. The menu is limited and the service is not very friendly including the greeting at the entry point. Breakfast was self service and the selection was reasonable, however the replenishment was slow and infrequent. There were quite a few guests walking around looking for cutlery and also waiting for fresh food to come out. Not the best experience for dining but the stay was relaxing and amazing, well worth the money. "

"Exceptional rooms"

"Big thumbs up for the Village Hotel! 🙌 A huge thank you to Olivia on reception, who went above and beyond to help me during a really stressful situation. The office had booked me in for the wrong day, and to make things worse, the hire van I was driving had a faulty key — with my locked phone still inside! Olivia didn’t hesitate to step in. She used her personal phone to help search for a solution, and thanks to her calm and proactive attitude, we managed to get it sorted. She was absolutely brilliant — a real asset to the Village team! Also want to give a shoutout to the night staff, who were really helpful and friendly too. Thanks again to everyone — you turned a stressful situation into a great customer experience. 👏"

"Great property nice gym, food options are a little costly but overall a good hotel and probably one of the nicer ones in the area. "

"Fantastic hotel. Friendly staff though out the stay. Room very clean as was the whole hotel. Bar staff made fabulous cocktails. Breakfast extensive choice, also catered for gluten free & alternative milks available Only small issue was the swimming pool changing rooms; there was lots of hair on the floor. Also the pool staff need to pay more attention to the guests behaviours, male guest shaving at the side of the pool then using showers to rinse. Future guests need to be made aware of the restricted use of the pool due to swimming lessons. "

"Swimpool was small and overcrowded when we visited on Sunday afternoon. Great for motorway stop and hotel is dated but massive, so much room. In the room, the lobby, the bar....we loved it. Friendly staff especially at breakfast and regardless of other reviews, lots of choice and great quality. Definitely would visit again especially as it's Desi Bar country. We had dinner at The Hungry Elephant. Top top quality Indian food and enough left to take for next day dinner."

"It was a nice stay"

"Room was great and only negstive was thag the desk had some cosmetic damage. Breakfast, whilst nothing special, was also good. Location was also great with Resorts World literally next door.. will use again."