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"Excellent staff and pleasant stay near George Town central "

"This property has been a legendary hotel industry icon for 140 years and still leads the way in providing an international five star service!"

"We stayed a 5 star hotel prior- and can honestly say the service at Cititel far exceeded the 5 star hotel. Everyone was friendly and accommodating. Great location for food. Only negative is the pool is not enticing- it's too hot there with the enclosed windows."

"Lovey decor. Complimentary afternoon tea a nice touch. Steet food stall literally round corner. Very accessible for other locations to visit. "

"The property is very nice and surrounding area also good area. we love to stay again if we go back."

"Excellent stay, still convenient although no longer directly linked to the mall. You need to cross a slightly busy junction to get to first avenue mall. Near all the yummy food location, easily walkable - all within 5-10 minutes walk. Live band at the bar every Friday, Saturday and Sunday. Will stay again next time"

"Our 3D2N stay at the Prestige Hotel was marvellous. The hotel is situated at the terminal ferry jetty, well located in George Town, away from the traffic hustling and bustling. Hospitality by the service crew was perfect as they were polite and professional. The hotel amenities were spectacular, well maintained and clean. A special shout out to the 3M filtered water tap which dispensed endless amount of clean, cool filtered water for us to beat the sweltering heat in Penang. Not forgetting the complimentary drinks in the bar and refrigerator too. Do head out to the swimming pool / deck for the amazing sunset too!"

"Sazzu was very patient and professional while attending to our needs. Highly recommended this hotel. Amenities are new and latest, with friendly staff. Love their pillows menu too! If I have to nitpick, their breakfast buffet options are very limited. With space constraint, food selections were limited. But we will still stay the same hotel again next time we are here. "

"Good hotel. Spacious, clean rooms with plenty of amenities. WiFi worked well too. Breakfast is mainly local with some European options."