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"One of the cleanest hotels we have stayed in. Great breakfast with lots of options. Customer service was great. "

"The room was great. The only complaint I have is the water pressure when using the shower wasn’t great. The staff was nice. I’d stay there again anytime. They had a sign about being under construction but you couldn’t hear or see it. Very clean in all of the common areas too."

"Nice, clean room. Staff very friendly"

"What a gem!! Clean rooms, friendly staff and just all around a great stay. A++++ "

"Staff was so friendly! "

"Excellent "

"This was my first time staying at Best Western of Wise, VA. The staff members I met were very nice. My room was comfortable, clean, well lit with a large window wall and easily adjustable blinds. Air conditioning kept the room at a pleasant temperature. The breakfast area offered a variety of hot foods (scrambled eggs, sausage gravy and biscuits, pancake making machine), and cold foods (cereal, yogurt, bread and bagels). My only complaint was that the pool was out of service (under reconstruction until January 2026). Also on Sunday, I had left a note for housekeeping for restock of coffee, hot cups, toilet paper. It was obvious that my room had no services that day. "

"There wasn't anything about this property that we did not like. Cindy, was very helpful when we called ahead and told her we were going to be late arriving. She made the check in process very easy and pleasant. The dining area was always kept clean and the food was hot, tasty, and available. The breakfast was always well stocked. I am a coffee drinker and there was always good hot coffee available! We will certainly stay here again."

"Nice"