2/10 Terrible
Rayan, New York, NY
17 Sha., 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again! it took near an hour to check in, after checking in, I recived a dirty Villa with a leaking bathroom that was never taken care off. They will not follow any simple requests like clean the rooms, Had to ask numerous times until someone came by and just sprayed water and used the tissues to clean. There is no parking, someone will always be parked on my spot, the Front desk will take their complete time to address the issue, And have to request over and over again. Very noisy property, none of my issues where taken into consideration, like cleaning, Internet did not work, and when I have asked them, it only worked on my smartphone and not on my laptop, with a very very slow connection, They have addressed this situation by telling me they have a problem with the company that installed their internet routers. there is no TV in the bedroom, just empty tv stand, blood and sheets and leaky bathroom. This was the biggest mistake I have made booking this property, unless you are fine with cleaning the villa and struggling with parking, and no internet connection then you will have a spacious villa.
Rayan
Stayed 5 nights in Aug 2018