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"The pleasantness of the staff"

"Comfortable room, staff were all very helpful especially those in the restaurant."

"HGI is our go to when we are in Nairobi. We will keep coming back because of their excellence, comfort and great food. Oh...the staff is phenomenal as always!"

"The room was lovely. Coffee and tea in the room with a hot pot was a treat. I enjoyed my one night."

"Lovely hotel. The staff were very friendly. The food was great. The sticky toffee pudding was amazing. A big thank you to the Deputy Hotel mgt. "

"I liked that it was close to the airport; not really conducive to walking around and seeing the sites, but great when you need to be close to the airport. Nice restaurant; staff are lovely and helpful "

"Comfortable and spacious room. Perfect to relax and unwind after a week long safari."

"Staff at check in was very helpful and welcoming. A relief after the long and unpleasant ordeal at the airport."

"Great airport hotel with super helpful staff, easy airport shuttle, good food, a great pool and many outside spaces to enjoy. Would definitely stay here again! They do have a 1 person spa so if you know you want a massage or pedicure, book as soon as you check in or earlier, if possible. "