Search Cabin Rentals in Horni Mala Upa

"We initially booked a triple room, but upon arrival, we were not given the room we reserved. The receptionist was unhelpful, unfriendly, and made no effort to resolve the situation. Instead of offering a solution, she demanded an extra fee of 500 CZK per night for an additional bed. When we asked to speak with the manager, she refused to let us do so. Overall, the service was extremely disappointing and unprofessional. That said, the hotel itself is clean and well-maintained. We really liked the...

"They had no rooms rooms for us."

"Really friendly staff, clean."

"Der leider zu kurze Aufenthalt hat uns sehr gefallen. Kommen gerne wieder."

"Very nice hotel! Very friendly! Very good for families!"

"Pěkný penzion v úžasném prostředí Krkonoš."

"酒店比较安静，晚上睡的比较好"

"We can’t say enough about this property!! The people, the food, great bar, with a wonderful vibe. We stayed two nights while we explored adraspach rocks. If you haven’t heard of the look them up!! It’s a magical place with wonderful kind people. "

"In overall, the hotel is nice, the host is great and oding it's best to help and support the customers. The rooms are very clean (!!!) and that's it about the hotel. Breakfast - poor selection of verity and quantity, wifi - very poor access. and finally, I was charged twice, a mistake that can happen - but the host is refusing the refund and sending me to take it with hotels.com. bottom line - will advise to find something else, evern closer to the city center."

"Perfect"