2/10 Terrible
Thanh
28 Rab. I, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty place, stay away! Yes it’s closed to ho thi Ky market but the staffs and owner here were so mean and unprofessional. I walked in and they all were eating on the table and checked in like that. The place is really outdated and noisy. I couldn’t sleep until 1 am and woke up at 5am. I had to leave early because I couldn’t stand it. The man at the front desk thought I owed them more money but after a while of looking his computer he said “yeah you still have 1 day here you don’t owe us money but we won’t refund the day you don’t stay”. Yes I understand that and didn’t ask for refund but he made me stay and thought that I owed money which is so funny and wasn’t polite at all in his talk. I chose this one since it’s closed to the market but I should have chosen more expensive professional hotel to stay. I thought i just needed a place to sleep since I’ll be on the road all day for vacation but it’s not worth it and I couldn’t even sleep.,