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"Really easy to do late check in, staff informed me well of how to access key safe. Room was clean an tidy an comfy. Shower was nice an hot"

"Driving up to this hotel it definitely had the wow factor. Reception staff were very polite and welcoming, and provided a very high level of customer service. The room itself was beautiful very large, clean and the bed was so comfortable. Evening meal was beautiful and so was breakfast. The only downfall is that this was a short overnight stay. Would definitely recommend and will definitely be returning "

"The Hotel was clean and the receptionist was very friendly and informative. We only had an overnight stay but it was perfect for us. "

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"What a super top class hotel Will return if possible "

"everyone was friendly would highly recommend"

"Another fantastic stay at the castle. Room warm and clean. Friendly staff. Hope to see you again next month!"

"Original booking was for a Economy room but this has a shared bathroom which was not stated in description so upgraded to the studio which was good but needs some improvement, seems to be a work in progress (which is why it is budget friendly)"

"Lovely staff Comfortable room - clean with facilities Nice gym Convenient location for Chester, Wrexham, Park and Ride."