Residences in Gangwon

"Great to explore "

"Great and clean hotel, good service. "

"Pool"

"Very clean property and kind staffs Very comfortable room for family trip"

"Beautiful location. Looks like it is best for family with children. But its hard to get around by foot to restaurants near by. No direct walkway to outside even though its right next to the hotel. "

"Activities and services were great"

"Excellent stay. Our room was very comfortable and quiet in a good location. Many shops and restaurants close by and a quick inexpensive taxi ride to both bus terminals. Local bus stop to the national park was only a 2-3 min walk away. We included the breakfast in our rate and it was very good. Lots of choice and abundant. Staff were helpful and friendly. Thank you "

"Only setback is the location. The dinner at rooftop was not back at all either actually. The buffet dinner can be costly though."

"A brand new hotel with great potentials but for now service needs to be improved. They seem to be having problems of communications. (i) I asked missing chairs in the room for my husband’s work right after check in (yes, table was there), it didn’t arrive until we came back from dinner. He ended up seating uncomfortably on the bed with labtop and note pads to finish the work. (ii) pool booking for our big family was about multiple phone calls. (iii) breakfast was charged twice. I fixed it with breakfast desk (they were very nice) but regardless when checking out, it was still charged twice. Another downside is that the overly crowded pool has 4 time slots to use per day with mandatory break of every 50 minutes- a reason why I don’t stay at Grand Hyatt Seou anymore. Locals seem to be okay with this concept but if you are not local, be informed. Now the upside is that the breakfast was excellent and the chefs at each station were very nice and friendly. Though when it comes to service again, we had to ask a few times for the server to clean up the used dishes. And there is no water service so you need to get your own and kids’ water. "