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"Clean convenient helpful staff"

"Hotel is really nice. Breakfast was AMAZING and very much appreciated. Pools are lovely and this place is worth every penny."

"Fantastic and helpful staff, who spoke excellent English. Food and service was outstanding. Bedding was crisp and fresh and the room was pristine. Also had excellent spa. "

"The hotel is magnificent and the staff are extremely friendly and helpful. "

"Lovely staff fantastic loca"

"Bathroom needs to be fixed, c'mon :) Also there was layer of dust in the room, like it has not been cleaned in a while..."

"Friendly staff, comfortable room, good food. "

"Very well received by front desk lady. She was gracious and extremely helpful. Renovation taking place but it did not impede the stay one bit. Central to everything, highly recommend the hotel."

"I tried your virtual help, not of any help. Arrived and the door was locked. No one there no reception. A man then came, didn’t want our passports or anything. Construction materials and dirt everywhere!!! NO one else in entire place. A man gave us a key. The pictures will tell the story. Broken down, dirty, a mattress of stains and what appeared to be straw or horse hair. No soap, stained old little table. Noise from saws below us. I tried to find the one man that gave us the key, I could NOT. In all my travels all over the world have I never found anything more disgusting and disappointing! This location should NOT, I say NOT be up on Hotels.com site. I want a FULL refund! I left a note at the front desk saying why we could NOT stay. I left with my note !!! Again, there was NO one around except for the construction workers. PLEASE view my photos Sincerely, Ruth Hartmann "