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"Very clean, quiet and what I liked really the most about this hotel was they had a Police car parked out in the front for safety. I love hotels that have that because a lot of things happened in this world unexpectedly, so that is a plus."

"Noisy AC, Poor TV, dirty or fungus in shower."

"We ended up staying in Richmond an extra night because of flight delays. We really appreciated how quickly the shuttle came for us and was able to get us back to the airport the next morning. Everyone was super friendly and helpful. A great place to stay for a last-minute schedule change."

"The representative Regina G. at this location made my experience wonderful. I spoke to her at the airport and was quickly accommodated with the shuttle. The check in was a breeze and hotels cleanliness was unbelievable. The representative and the drivers were excellent. I would definitely stay at The Four Points By Sheraton again. . "

"Bed was comfortable. AC did not work until manager came and unplugged it and plugged it back in to reset it. Cord was hidden under carpet. Took the towels after the first night even though we hung them up but never brought fresh. The hallway carpet was stained and very dirty. Breakfast area was very basic. One carafe of coffee that always seemed to be empty. Spills on the floor right in front of the elevator that patrons had to walk around but the staff did too. It was an ok stay for two nights but the facility could use a lot of updates."

"Breakfast was standard fair. Hot eggs, meat, waffles, etc. The muffins looked great. Nice location with many stores and restaurants in walking distance. Shout out to Primos Mexican restaurant, less than a mile from hotel. Food was delicious and the service was great. Despite being in a busy area, the room was quiet. Would stay again."

"Great location and staff"

"very spacious bedroom and nice bathrooms"

"GREAT STAY!! I will be back!!"