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"Surprised to see security patrolling the floors regularly. Felt safe! The property scores on all points.for me."

"I had a wonderful stay at the hotel. The front desk staff are efficient, helpful, and respectful. And Clara helped me a lot. "

"It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou. "

"Very very enjoy this place - the family suite room we had was excellent and it felt like we were living in a palace. The staff was good helping us get cars and being attentive whenever we came to the lobby but they didn’t tell us about some of the perks like the night cruise and hanfu clothing which was a shame. We found out when we were checking out and walked past a sign."

"Clean and modern hotel, we stayed in one with a garden and that was a lovely addition. The reception staff were also especially helpful, want to give them a big thanks :) "

"Nice hotel with nice service "

"I had one of the best experiences "

"I arrived very early in the am 8:30, they offered me to check in right away after my long journey. Staffs were very professional and friendly, Penny and Rosemary helped me the most for everything I asked. Beautiful property with be best view "

"excellent location next to Suzhou center"