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"Fantastic location, great staff, very friendly and efficient. Led by a brilliant General Manager. Good food and very pleasant thematic evenings with shows."

"This is my second time staying at Meliá, and it won’t be my last. It’s not only because the hotel and grounds are beautiful. It’s the staff, they are exceptional, they’re the most friendly, smiley, professional and provide amazing service. Every room is cleaned twice a day and I’ve left valuables lying around and everything has always been safe. My only complaint this time was that there was no working light in the shower but other than that everything was 10/10."

"Had an amazing 8 night stay here. The staff were truly amazing. Every one of them was incredibly friendly and helpful"

"Un Hotel intimiste ou Siriak et toute son équipe vous feront sentir comme de leur famille . Nous avons séjourné dans beaucoup de beaux hôtels dans le monde mais The Palms restera dans nos mémoires pour la qualité des services, la gentillesse de l’équipe et son professionnalisme ! Nous sommes restés 11 nuits et ce fut du bonheur du début à la fin . Nous reviendrons "

"This is an amazing property to stay in Zanzibar. We were upgraded to the frangipani villa which was spacious and well appointed. The private pool was great. The main swimming pool is huge and doesn’t get too crowded. The food options at the main dining room were good with a lot of vegetarian options for breakfast and dinner. Beverage options are nice and reasonably priced. The complimentary fruits at mid morning and ice cream at mid afternoon around the pool area are a great touch. The staff is polite and extremely helpful. We had to see the onsite doctor as one of us wasn’t feeling too well one day. The staff promptly arranged for the doctor to arrive who was extremely helpful and thoughtful in his advice which we highly appreciated. The doctor didn’t charge us for his visit and medication even when we asked if he was sure. As has been discussed previously in other reviews, most beaches in Zanzibar have big tidal ranges and at low tide, the sea retreats by a lot. We didn’t swim on the beach for that reason and there’s also a lot of sea weed that the staff tries to clean every day. Nevertheless, the main and private swimming pools more than made up for it. There are a lot of monkeys around the resort and the staff warn you at the outset to keep the doors closed. It is advice that must be heeded to. The resort is family friendly. That’s great if you have kids of your own but if you don’t, it can feel a bit like school nursery during breakfast / dinner time. "

"We visited as a couple for a few nights relax. This was the most amazing resort! The service and kindness of the staff was of the highest standard. Amazing villa and overall facilities. Beautiful resort 朗 I would highly recommend this resort!!! 🌸⭐️⭐️⭐️⭐️⭐️"