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"There’re three dogs (golden retrievers) on site, very friendly. The hosting family are very friendly, cook breakfast and dinner based on guests’ preferences."

"Clean with local styles. Nice service and give us lots of conveniences. Would stay here again if come to Shangri-la. "

"Staff were amazingly attentive and professional. And most importantly, hsppy staff gives great service to clients. Kudos to mgt of Banyan Tree."

"Very nice view from the hotel. Close to the old Town."

"The amazing staff more than made up for the hotel’s aged look and feel. I really had a very comfortable and happy time staying in the hotel that could surely do with a makeover. "

"Well, I was surprised when I arrived on the bus in Shangri-La administrative town that the hotel was back the other way toward Lijiang and that it was not near any Tibetan monasteries. But I was traveling on my own and picked the hotel on Expedia.com because of the great price and name. The owner was lovely, it was gorgeous, quiet, and I meditated at the crack of dawn near an ice cream stand look-out. I was able to hike, get some breakfast, lattes, and watch the sunrise over the mountains. I am learning more about "Shangri-La" and surprises are okay, especially when traveling alone. I was able to visit a Tibetan monastery outside of Lijiang when headed back that way. "