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"Very warm, helpful and kind staff. Allowed me to check in very early. Lovely garden area and pool for relaxing. Great views from my balcony. Undoubtedly a little dated but all other aspects made up for this. "

"Great location. Contrary to expedia and contrary to their own advertising in the hotel, they charge for airport pickup. "

"Hotel staff was amazing. They made my stay extraordinary. They really seemed to care about their customers. Food was outstanding. The location was very good. If I ever return I would definitely stay here again."

"Excellent "

"Ubumwe has always been a top choice for my visits to Rwanda"

"The staff were very helpful and the place whilst spartan is clean. Breakfast was a bit hit and miss but the views over Kigali whilst eating were brilliant. "

"It was a great stay. Lovely clean spacious room, great breakfast and outstanding friendly service"

"Nice and courteous staff"

"A very nice place to stay, right in the heart of Kigali’s Business Center. The staff were super friendly and welcoming. Thanks to Delphine, Rose and all other staff member for making my stay so amazing. I recommend this place and will not hesitate to stay at Tropical Plaza Apartment once in Kigali."