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"Our stay at the Duke of Normandie was absolutely excellent. Staff were very warm and friendly. They were all lovely to my baby and very accommodating of his needs. Breakfast was delicious, and our room was lovely and clean. And of course, the location can't be beaten! Highly recommend. Thanks for taking such good care of us!"

"Excellent food, very clean with good daily room service, very pleasant staff. Only downside is access to the separate accommodation block. There are 8 very steep steps, then for upstairs rooms a staircase with curves meaning it is difficult to take suitcases up."

"Lovely hotel with amazing views. Very clean and comfy rooms. Staff are very friendly and welcoming. It was like a home from home. "

"Lovely hotel great location and friendly staff "

"Clean, lovely hotel 18 mins walk from centre of St Peter Port. Staff were very friendly and nothing was too much trouble. Breakfast was simply excellent. "

"The staff couldn't do enough to help. Very convenient for the bus stop to St Peter Port. Food was great, particularly the evening meals. Very close to the sea, and I would have made more of the pool if the weather had been a bit more favourable!"

"From arranged pick up from the airport to going home was faultless. The hotel was spotless in all areas. The staff were most helpful at all times, cheerful and willing to please. The breakfasts were well prepared and staff were very efficient. Nothing was too much trouble. Chris on reception was a master class. He was so helpful and knowledgeable and a great asset to the hotel. We ate in both restaurants. The Mexican themed one again well catered for with large portions of food. The staff were again willing to please. These were same staff seen in the breakfast areas. The steak hot stone restaurant I found to be a bit disappointing although staff again willing to please. On a personal note I would of preferred to have my steak cooked and then presented. My wife's fish was ok but the dish appeared confused especially she had two hot stones that never maintained their heat. Overall I would rate this hotel as one we would return to. The whole hotel outlook was excellent too especially from our room. Well done to all."

"The staff were exceptional and everybody was polite, friendly and knew their jobs. Customer service was excellent. "

"We enjoyed our stay at the hotel. The staff were very helpful and friendly and our room was very clean."