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"We had a fantastic experience at the Copthorne Merry Hill. Our room was very comfortable with a waterside view and I was delighted to find the en-suite had a bath. The room had Tea and coffee making facilities + biscuits and a fridge containing water and 2 little bars of chocolate; delightful. The staff were really kind, efficient and helpful. Breakfast (buffet style hot and continental) was delicious with continual restocking by staff. We sat outside to eat this morning. We ate in the restaurant one evening and the food was beautifully cooked and presented."

"Hotel clean, comfortable and an excellent breakfast provided. Lovely staff, all pleasant and helpful. We had hoped to use public transport during our stay but the local bus service not very often. "

"Great last minute stopover between Scotland and London. Easy check in and clean room. "

"Good, friendly hotel. Convenient location."

"The staff were very polite and helpful "

"Booked this hotel for a stop over on way home to Scotland and found a hidden gem. Set in beautiful surroundings adjacent to the canal and lovely beer garden in front of picturesque pond. The buildings and interior decor were beautiful at very reasonable room rates. Very friendly efficient staff and nice food. Couldn’t fault it for anything and will defo return. "

"Good stay in a very nice hotel the staff were very welcoming and helpful"

"Grounds are lovely, lots to do."

"First time in a Novotel and I was pleasantly surprised. Very smart modern hotel with a good bed and shower."