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"I cannot say enough good things about this hotel – it absolutely surpassed all my expectations! The property is enormous and beautifully maintained. I had no idea it’s actually the largest hotel in Antigua, and it truly feels grand in every way. The entire place was spotless – everything from the common areas to my room was immaculately clean and clearly well cared for. The decor was tasteful and welcoming, giving the hotel a luxurious yet comfortable atmosphere. Every staff member I encountered was warm, professional, and incredibly accommodating. The customer service here is top-tier – I felt genuinely looked after throughout my stay. Room service was available every day and always timely. If you’re visiting Antigua and want a hotel that delivers on space, cleanliness, service, and overall quality, this is the one. I would absolutely stay here again and highly recommend it to anyone looking for a memorable and seamless experience."

"Fantastic hotel"

"Staff is great"

"Excelente servicio de habitaciones, limpieza, personal muy profesional. Muchas gracias 🙏"

"A great hotel for people who are new to Guatemala City. Upscale. "

"Hotel is a little old, rooms not renovated but it’s perfectly fine! If you are looking for a higher experience I will recommend other hotel, this one might feel a little old school management! "

"Very nice place !"

"Execelente servicio e instalaciones "

"Nice hotel! Convenient to shopping and restaurants. Very helpful staff as well. "