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Best Western Plus Charlotte/Matthews Hotel

2.5 star property

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Best Western Plus Charlotte/Matthews Hotel

Standard Room, 1 King Bed, Accessible, Non Smoking | Hand-held showerhead
Reviews
7.4

Good

Popular amenities

  • GymGymGym
  • 24/7 front desk24/7 front desk24/7 front desk
  • Breakfast includedBreakfast includedBreakfast included
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
2501 Sardis Road N, Charlotte, NC, 28227
  • Popular LocationNovant Health Matthews Medical Center5 min drive
  • Popular LocationBojangles' Coliseum10 min drive
  • Popular LocationSouthPark Mall15 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)23 min drive

Room options

Similar properties

Exterior
Fairfield Inn & Suites by Marriott Charlotte Matthews
Pool
Breakfast included
Pet friendly
Parking included
8.6 out of 10, Excellent, (985)
The price is SAR 284
SAR 327 total
includes taxes & fees
1 Raj. - 2 Raj.
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the neighborhood

Charlotte

Located in Charlotte, Best Western Plus Charlotte/Matthews Hotel is in the business district. SouthPark Mall and Independence Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Reedy Creek Nature Center and Preserve and Colonel Francis Beatty Park. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with horse riding and hiking/biking trails.
Visit our Charlotte travel guideOpens in a new window

What's nearby

  • Novant Health Matthews Medical Center - 5 min drive
  • Sportsplex at Matthews - 7 min drive
  • Bojangles' Coliseum - 10 min drive
  • Spectrum Center - 13 min drive
  • SouthPark Mall - 15 min drive

Getting around

  • Charlotte Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬14 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Custom Home Pubs - ‬2 min drive
  • ‪Cookout - ‬16 min walk

About this property

Best Western Plus Charlotte/Matthews Hotel

Hotel located in East Forest
A free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym are just a few of the amenities provided at Best Western Plus Charlotte/Matthews Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • Free self parking
  • Express check-out, a TV in the lobby, and a vegetable garden
  • A computer station, ATM/banking services, and a 24-hour front desk
  • Guest reviews speak well of the breakfast and helpful staff
Room features
All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and deep soaking tubs
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Best Plus Charlotte Matthews
Best Western Plus Charlotte/Matthews Hotel Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Best Western Plus Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

Is Best Western Plus Charlotte/Matthews Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Charlotte/Matthews Hotel?

Self parking is free at this property.

What time is check-in at Best Western Plus Charlotte/Matthews Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Charlotte/Matthews Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Charlotte/Matthews Hotel located?

Located in East Forest, this hotel is 1.7 mi (2.7 km) from McAlpine Creek Greenway and 2.5 mi (4.1 km) from Novant Health Matthews Medical Center. Matthews Community Center and Bowlero Matthews are also within 6 mi (10 km).

Best Western Plus Charlotte/Matthews Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 207 out of 744 reviews" "
Rating 8 - Good. 254 out of 744 reviews" "
Rating 6 - Okay. 140 out of 744 reviews" "
Rating 4 - Poor. 83 out of 744 reviews" "
Rating 2 - Terrible. 60 out of 744 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Nina

Liked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

Rod

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This was ok for a couple nights. The shower curtain rod was about to fall off the wall, the hot and cold were switched in the shower and the sausage made me a little sick.
Stayed 3 nights in May 2024

8/10 Good

EVERARDO

Liked: Cleanliness
Good
Stayed 1 night in Apr 2024

8/10 Good

Muhammad

Stayed 1 night in Apr 2024

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 2 nights in Apr 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2024

8/10 Good

Marisol

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is not good
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian - at check in - really nice and friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Suzan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was kind and professional. The rooms were clean & quiet. Chilis was walkable in the same parking lot.
Stayed 1 night in Mar 2024