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"I thought the staff were really nice and helpful. The hotel is also located close to most everything. "

"My brother and I had a wonderful experience staying in the Ritz Carlton Astana club room. The room is spacious and have a luxurious modern decoration throughout especially the bathroom with double sinks and lightings. A special shout out to the club lounge staffs who are all very attentive and meet all our needs throughout our stay. They all have gone higher and beyond our expectations in remembering our names and what we have ordered previously. They have made our short stay extra special by preparing some small goodbye gifts for us based on our casual conversation that this is our first visit to Kazakhstan. This is very much appreciated and cherished. We will stay in Ritz Carlton Astana again if we come back to this city and have high expectations on all other Ritz Carlton hotels and Marriott Bonvoy range around the world "

"Great hotel located near the centre. 5 - 10 mins walk to bars and restaurants. Helpful staff and friendly English spoken"

"Very nice new hotel. Beautiful rooms nice simple breakfast and wonderful staff. Locations is within 15-20 minutes walk to all the major attractions. Great hotel."

"Very convenient hotel close to the airport, perfect for layovers. The room was clean, comfortable and good amenities. Staff at the reception were helpful and pleasant. The hotel has a dining hall where I had a very good and juicy ribeye. Not sure about the area around, but overall highly recommended for those in transit"

"Lovely restaurant and great gym. Staff very helpful "

"Excellent value for price "

"The staff is very friendly and accommodating. We enjoyed our one day stay. Museums, the mall, souvenir store, and good restaurants are within a 25-35 minute walk. The airport is about a 45 min drive. The breakfast buffet has made-to-order eggs and plenty of choices."

"Very friendly staff, centrally located. Iconic design of the property."